Amanda Daugherty
Lake Elmo,MN
Summary
Hardworking professional experienced in Document Control with relevant experience in managing, organizing and maintaining documents according to company and regulatory requirements. Strong skills include data entry, error detection and correction, software competency, and precise record keeping. Reliable in completing quality work and exceeding expectations.
I am looking for a company that I can be apart of a strong team and a place I can grow with.
Overview
18
18
years of professional experience
Work History
Data Entry & Document Control
Reproductive Medicine and Infertility Associates
Woodbury, Minnesota
04.2019 - Current
- Assisted with the review and revision of documents to ensure accuracy.
- Maintained document control database, ensuring files are up-to-date and organized.
- Scanned and uploaded electronic documents into document control system.
- Distributed documents to appropriate personnel for review and approval.
- Compiled reports on document control activities as required by management.
- Ensured compliance with applicable regulations and standards related to document control processes.
- Create New Employee Handbook and Training Forms.
- Create and track monthly Quizzes for entire company.
Call Center Supervisor & Technician Coordinator
Spalon Montage
Woodbury, Minnesota
04.2007 - 02.2019
- Provided guidance, training, coaching and mentoring to call center team members.
- Monitored calls for quality assurance purposes.
- Conducted performance reviews of call center staff and documented results.
- Participated in hiring interviews and selection process for new team members.
- Identified areas where additional training was needed among existing staff members.
Education
Associate of Applied Science - Meeting And Event Management
Dakota County Technical College
Rosemount, MN06-2011
Skills
- Document review
- Data accuracy
- Document organization
- Customer service
- Works great in a team and individually
- Always willing to help
- Time management
Timeline
Data Entry & Document Control
Reproductive Medicine and Infertility Associates
04.2019 - Current
Call Center Supervisor & Technician Coordinator
Spalon Montage
04.2007 - 02.2019
Associate of Applied Science - Meeting And Event Management
Dakota County Technical College