AMANDA A. HERNANDEZ
Houston
Summary
Innovative professional with years of progressive experience within the administrative industry. Expertise in new and different types of sales and client relations and needs assessment, administration, supervision, motivation and mentoring. Proactive leader with refined business acumen and exemplary people skills. Facilitate a team approach to achieve organizational objectives, increase productivity. With an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder. Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
Compass Group USA
10.2024 - Current
- Delivered exceptional customer service to enhance shopping experiences and foster loyalty.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
- Trained new staff on sales techniques, product knowledge, and company policies to improve team performance.
- Implemented visual merchandising strategies to optimize product displays and drive sales engagement.
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in maintaining organized and visually appealing merchandise displays.
- Implemented efficient checkout procedures, reducing wait times for customers.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Assisted customers by answering questions and fulfilling requests.
Dispatcher
Texas Transteel Co. LLC
01.2017 - 01.2019
- In charge of accounts receivable submitting into the system for accurate accountability.
- Administer accounts payable to vendors and submission of direct deposits to corresponding vendors.
- Responsible for all inbound calls from vendors regarding payments and invoice processing and customer weekly payment reminder.
- Brokered all loads.
- Would like to be a part of a team environment where growth in education and occupational progress is encouraged, where I can continue to apply my experience and knowledge in administration and be able to keep growing and learning with a company with high standards and ethics.
Administrative Assistant
Arianne’s Title Services
01.2015 - 01.2017
- Maintain communication with established clients to ensure successful business development.
- Accountable for payroll, monthly bank account reconciliation.
- Responsible for all account’s receivables and accounts payable.
- Booked appointments as necessary.
- Responsible for filing and updating files.
Property Manager
Creekside Apartments
01.2011 - 01.2015
- Accountable for all account’s receivables, account payables, and tenants’ payments.
- Responsible background checks on all prospects.
- Supervised all daily activity including personnel.
- Managed all inbound calls from clients regarding tenants’ concerns.
- Responsible for leasing available units.
- In charge of payroll and updating files.
Education
High School Diploma -
Marque Learning Center
Houston Tx Skills
- Microsoft Word, Excel, Quickbooks, time sheet
- Customer service
- Teamwork
- Customer assistance
- Cash handling
- Customer engagement
- Flexible schedule
- Money handling
- Cash register operation
- Stocking and receiving
- FLUENT IN [LANGUAGE] English and Spanish
LANGUAGES
Fluent in English and Spanish, both verbal and written
Timeline
Retail Sales Associate
Compass Group USA
10.2024 - Current
Dispatcher
Texas Transteel Co. LLC
01.2017 - 01.2019
Administrative Assistant
Arianne’s Title Services
01.2015 - 01.2017
Property Manager
Creekside Apartments
01.2011 - 01.2015
High School Diploma -
Marque Learning Center