Amanda Alaniz
Vip La Feria Rv Park
San Antonio
1
Language
12
years of professional experience
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Work History
Property Manager
1 Year 7 Months- Direct daily operations for a 406-site RV community, ensuring efficient property performance and high standards of resident service.
- Oversee leasing, resident relations, rent collection, lease renewals, and resident account administration.
- Coordinate maintenance requests and supervise vendors and contractors to ensure timely and quality completion of work.
- Ensured property cleanliness, safety, curb appeal, and community standards to create a welcoming environment.
- Maintain accurate resident records, lease files, reports, and operational documentation.
- Resolved resident concerns and service issues to enhance satisfaction and support retention.
- Ensure adherence to company policies, procedures, and applicable regulatory requirements.
- Cultivated positive resident relationships while maintaining a safe and well-managed community.
Property Manager
2 Years 4 Months- Managed daily operations of 128-unit residential apartment community, streamlining leasing, resident services, maintenance, collections, and administrative functions.
- Managed the full leasing lifecycle, including applications, move-ins, move-outs, lease renewals, and resident communications.
- Oversaw rent collection and monitored delinquent accounts, ensuring timely follow-up to maintain revenue objectives.
- Coordinated maintenance requests and supervised vendors to ensure quality, timely, and efficient completion of work.
- Maintained accurate tenant files, lease documentation, property records, and operational reports.
- Ensured compliance with Fair Housing requirements, company policies, and applicable property management regulations.
- Resolved resident concerns through effective communication and problem-solving, enhancing resident satisfaction.
- Supported overall property performance through strong organization, communication, and operational oversight.
Assistant Property Manager
1 Year 4 Months- Assisted with daily operations of a 210-unit apartment community, supporting leasing, resident services, collections, maintenance, and administrative functions.
- Supported prospect management, resident onboarding, move-ins, move-outs, and lease renewal processes.
- Facilitated rent collection and account tracking, ensuring timely follow-up with residents.
- Coordinated maintenance requests and managed communication with vendors to ensure timely completion of work orders.
- Delivered professional customer service to residents and prospects, promptly addressing inquiries and concerns.
- Maintained organized resident files, lease documentation, reports, and compliance records.
- Assisted property management with daily administrative and operational responsibilities.
ASSISTANT PROPERTY MANAGER,
1 Year 3 Months- Facilitated management operations for 155-unit residential apartment community, enhancing overall efficiency.
- Managed leasing processes, including prospect follow-up, lease renewals, and move-in/move-out coordination, to improve resident satisfaction.
- Coordinated maintenance requests and tracked work-order progress, ensuring timely resolution of resident issues.
- Supported rent collection, account monitoring, reporting, and resident follow-up.
- Maintained accurate resident files, property records, and compliance documentation.
- Provided professional and responsive customer service while supporting day-to-day community operations.
Leasing Agent
3 Years 7 Months- Managed leasing activities for a 210-unit apartment community, supporting occupancy and revenue objectives.
- Conducted property tours, showcasing apartment features, amenities, and community benefits to engage prospective residents.
- Maintained prospect engagement through follow-up, sales efforts, and customer service to enhance leasing opportunities.
- Cultivated positive relationships with prospective and current residents, contributing to satisfaction and retention.
- Processed rental applications and prepared lease documentation in accordance with company procedures.
- Conducted leasing activities in accordance with Fair Housing regulations and company policies.
Education
High School Diploma
Skills
Property & Community Management
Leasing & Lease Administration
Resident retention
Resident Relations
Rent collection
Maintenance Coordination
Vendor & Contractor Management
Property Inspections & Standards
Move-In & Move-Out Administration
Fair Housing Compliance
Resident & Property Documentation
Customer service
Operational Reporting
Administrative Management
Property management
Lease administration
Rent collections
Fair housing compliance
Vendor coordination
Resident relations
Lease renewals
Maintenance coordination
Budget tracking
Record keeping
Conflict resolution
Problem solving
Attention to detail
Customer service
Vendor management
Tenant relations
Unit vacancies
Work order monitoring
Eviction notices
Maintenance management
Budgeting and reporting
Customer service-focused
Oral and written communication
Multi-family property management
Property accountability
Leasing and sales
Eviction procedures
Languages
Spanish
Full Professional
Timeline
Property Manager
Vip La Feria Rv Park
03.2025 - 10.2026Read More
Property Manager
Monarch Investment & Management
08.2021 - 12.2023Read More
Assistant Property Manager
Masteri Murrell
10.2019 - 02.2021Read More
ASSISTANT PROPERTY MANAGER,
Latter and Blum
01.2018 - 04.2019Read More
Leasing Agent
Audubon Communities
05.2014 - 12.2017Read More
Weslaco East High School
High School Diploma
Read More