Amanda Almeida

Engage students, parents, faculty, staff, and employers in ways that reflect and promote the mission of the CAP Center.

Provide friendly, responsive customer service to all audiences—students, parents, faculty, staff, and employers—via email, phone, and in person, while also assisting with appointment intake and scheduling to ensure a smooth experience.

Manage the first-floor check-in desk for all first-floor offices, creating a welcoming atmosphere and helping visitors connect with the right resources.

Support CAP Center programming and events, including Career Fairs, by assisting with planning, coordination, and on-site support to ensure successful and engaging experiences.

Oversee Handshake postings by reviewing and filtering job and employer listings for accuracy and alignment with CAP Center standards.

Assist in gathering and analyzing data to support accurate office records and guide future improvements.

• Assisted in managing daily office operations to ensure smooth workflow.
• Supported administrative tasks including filing, data entry, and scheduling appointments.
• Provided customer service support by addressing inquiries and resolving issues promptly.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Contributed to a positive work environment by fostering open communication among colleagues.

• Maintained cleanliness and sanitation standards across campus facilities.
• Operated cleaning equipment, ensuring safe and efficient use.
• Assisted in organizing supplies, promoting efficient workflow.
• Ensured proper waste disposal protocols were followed consistently.
• Maintained elementary classrooms through vacuuming, disinfecting tables,
  disinfecting chairs, removing trash, cleaning door handles, wiping down
  windows, straightening tables and desks
• Maintained classroom restrooms by cleaning and disinfecting floors, sinks, stools, mirrors, toilets, and urinals; replenishing products (such as paper towels, toilet paper, etc.); removing the trash; cleaning and disinfecting wastebaskets, walls, doors, and other surfaces, and mopping weekly.
• Maintained hallways and lobbies by cleaning of floors; dusting of lockers; straightening furniture; removing trash; and cleaning wastebaskets, furniture, glass, doors, walls, and other surfaces.
• Maintained special use areas occasionally (Lecture hall, cafeteria, etc.) by cleaning floors, fixtures, and furniture; removing trash; cleaning wastebaskets, glass, doors, walls, and other surfaces.
• Removed recyclables from and maintained recycling containers in common areas.
• Assisted teachers in creating new classroom setups.
• Performed other custodial or maintenance duties, as assigned.