Amanda Althoff
Hurst,TX
Summary
Enthusiastic and dedicated individual with a passion for animal care and well-being, seeking to leverage academic foundation in veterinary technology to launch a rewarding career as a Veterinary Technician.
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and passionate with exemplary passion for developing relationships.
Eager to contribute to a veterinary team committed to delivering high-quality care and making a positive impact on animal welfare
Overview
4
4
years of professional experience
Work History
Server
Moxies Bar & Grill
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Retail Associate
Little Orange Fish
01.2022 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Used product knowledge to suggest items to match client needs.
Sales Associate
Jabo's Ace Hardware
01.2021 - 12.2021
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Server
Mason & Dixie
08.2020 - 12.2020
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
Associate of Applied Science - Veterinary Technology
Collin College
Fort Worth, TX01.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Problem-solving abilities
- Critical Thinking
- Computer Proficiency
- Conflict Resolution
- Client Relations
Timeline
Server
Moxies Bar & Grill
08.2023 - Current
Retail Associate
Little Orange Fish
01.2022 - Current
Sales Associate
Jabo's Ace Hardware
01.2021 - 12.2021
Server
Mason & Dixie
08.2020 - 12.2020
Associate of Applied Science - Veterinary Technology
Collin College