Amanda Amidon
Fort Worth
Summary
Dynamic Assistant Manager with a proven track record at Papa Johns, enhancing customer satisfaction and streamlining operations. Excelled in customer service and problem-solving, significantly reducing cash discrepancies. Demonstrates exceptional leadership and organizational skills, fostering team cohesion and driving business growth.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Papa Johns
11.2024 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Braum's
05.2024 - 10.2024
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Cashier
Weikels
08.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Store Associate
Vapor Depot
05.2023 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Legal Service Associate
Anywhere Works
08.2022 - 05.2023
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
Education
No Degree - Phlebotomy
Phlebotomy Training Specialists
Fort Worth02-2024
High School Diploma -
LaGrange High School
LaGrange, TX05-2016
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Customer support
- Work ethic and integrity
- Attention to detail focus
- Team leadership
- Patience and empathy
- Organization
- Problem-solving
- Active listening techniques
- Time management
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Assistant Manager
Papa Johns
11.2024 - 12.2024
Assistant Manager
Braum's
05.2024 - 10.2024
Cashier
Weikels
08.2023 - 04.2024
Store Associate
Vapor Depot
05.2023 - 08.2023
Legal Service Associate
Anywhere Works
08.2022 - 05.2023
No Degree - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
LaGrange High School