Results-driven professional with extensive experience at Franklin County Board of Education, excelling in confidential records management and high-volume communication. Proven ability to enhance operational efficiency and deliver exceptional customer service. Adept at utilizing technology for inventory tracking while maintaining meticulous attention to detail in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Student Registrar/Records/Attendance Secretary
Franklin County Board of Education – South Middle School
Cowan, TN
01.2021 - Current
Maintained and managed confidential student records with precision and adherence to regulations.
Verified and processed transcripts and enrollment documents in compliance with district policies.
Utilized student information systems to accurately track and update records.
Coordinated communication among administrators, teachers, parents, and agencies regarding student attendance.
Managed high-volume administrative workflows while prioritizing urgent requests and deadlines.
Oversaw Chromebook distribution, inventory tracking, and technology record maintenance for two years.
Provided front-office support and technical assistance, ensuring professional customer service in a dynamic school setting.
Sales Consultant
Factory Furniture
Estill Springs, TN
01.2018 - 01.2021
Assisted customers with product selection and purchasing decisions while delivering exceptional customer service
Processed transactions, maintained accurate records, and coordinated delivery scheduling
Built strong customer relationships through effective communication and problem-solving
Managed multiple priorities while maintaining attention to detail and professionalism
Production & Quality Technician
Yates Nissan
Decherd, TN
01.2015 - 01.2018
Maintained quality control standards while meeting productivity goals in a fast-paced environment
Collaborated with team members and supervisors to ensure operational efficiency and accuracy
Followed detailed procedures and documentation processes consistently
Educational Assistant
Franklin County Board of Education
Winchester, TN
01.2010 - 01.2018
Assisted with classroom documentation, scheduling, and student support activities
Supported teachers, students, and parents through effective communication and organization
Demonstrated calmness during high-pressure scenarios
Education
Associate of Science - Tullahoma, TN
Motlow State Community College
Tullahoma, TN
05-2023
High School Diploma - Winchester, TN
Franklin County High School
Winchester, TN
05-1993
Skills
Confidential records management
Data entry and document processing
Administrative support
High-volume communication
Time management and prioritization
Cross-department coordination
Customer service and problem resolution
Technology and inventory tracking
Microsoft Office and Google Workspace proficiency
Detail-oriented workflow management
Timeline
Student Registrar/Records/Attendance Secretary
Franklin County Board of Education – South Middle School