Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Amanda Ashe
Open To Work

Amanda Ashe

Burney,CA

Work Preference

Desired Job Title

MercariCSP Customer Service Representative / Receptionist / Telephone OperatorCashier / Associate Key HolderDoor AttendantFood & Beverage Attendant

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

On-SiteRemote
Location: Burney, CA, US
Open to relocation: Yes

Salary Range

20000/yr - 30000/yr

Summary

Professional receptionist and customer service specialist with experience in front-desk support, appointment scheduling, phone communication, client check-in, and administrative tasks. Known for providing courteous service, maintaining organized records, and handling multiple priorities in fast-paced environments.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
Certification
26
26
years of professional experience

Work History

CSP Customer Service Representative / Receptionist / Telephone Operator

H&R Block
01.2024 - 01.2026
  • Greeted clients, completed check-in procedures, and scheduled appointments.
  • Answered incoming calls, relayed messages, and supported office communication.
  • Processed payments and maintained accurate client records.
  • Assisted with client outreach and daily administrative tasks.

Cashier / Associate Key Holder

Dollar General
01.2024 - 01.2025
  • Processed customer transactions accurately using POS systems.
  • Assisted customers, answered phone calls, and handled refunds when authorized.
  • Supported opening and closing procedures and maintained store organization.
  • Processed cash and card transactions accurately and efficiently.
  • Maintained accurate cash drawer through diligent tracking and reconciliation.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Door Attendant

Walmart
01.2022 - 01.2023
  • Provided a welcoming customer experience and directed shoppers as needed.
  • Monitored store entrance and reported concerns to management.
  • Monitored entrance and exit, ensuring safety and security protocols were consistently followed.
  • Managed cart retrieval, maintaining a clean and organized storefront for customer convenience.
  • Recruited trained, and developed a high-performing team of retail associates committed to delivering exceptional service.

Food & Beverage Attendant

Pizza Hut
01.2000 - 01.2002
  • Assisted with customer service, phone orders, and food preparation.
  • Assisted servers in delivering food and beverages to guests promptly.
  • Supported meal preparation by organizing kitchen supplies and utensils effectively.
  • Executed daily tasks efficiently, contributing to overall restaurant operations.
  • Learned menu details to assist servers in making informed recommendations to guests.
  • Adapted quickly to changing priorities and guest needs in fast-paced settings.
  • Collaborated with kitchen staff to ensure timely delivery of meals, resulting in higher customer satisfaction ratings.

EBay Store Seller

At Home
01.2004 - 2022
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Used well- established online selling techniques and procedures to market products on Purse sites.

Education

High School Diploma -

James Madison High School
Norcross, GA
05-2003

Skills

  • Front Desk Operations
  • Appointment Scheduling
  • Phone Support
  • Client Check-In
  • Message Taking
  • Cash Handling
  • Record Keeping
  • Data Entry
  • Customer Service

Certification

  • Google Coursera: Technical Support Fundamentals
  • Google Coursera: The Bits and Bytes of Computer Networking

Timeline

CSP Customer Service Representative / Receptionist / Telephone Operator

H&R Block
01.2024 - 01.2026

Cashier / Associate Key Holder

Dollar General
01.2024 - 01.2025

Door Attendant

Walmart
01.2022 - 01.2023

EBay Store Seller

At Home
01.2004 - 2022

Food & Beverage Attendant

Pizza Hut
01.2000 - 01.2002

High School Diploma -

James Madison High School

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