Amanda Barajas
Henderson,CO
Summary
Versatile professional with expertise in insurance and treatment planning. Strong focus on scheduling and maintaining positive patient relations. Exceptional multitasking skills while remaining detail-oriented. Excel in managing various responsibilities. Pride in ability to build and maintain professional and patient relationships for high satisfaction. Thorough team contributor with strong organizational capabilities. Effective task prioritization to meet practice and patient needs.
Overview
25
25
years of professional experience
Work History
Office Manager-Patient Coordinator-DA
Foothills Pediatric Dentistry
08.2010 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Reduced appointment cancellations and no-shows with proactive reminder and follow-up system.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Explained treatment procedures and instructed patients on home care guidelines.
Sales
Jared The Galleria Of Jewelry
11.1999 - 08.2010
- General retail sales duties.
- Provided excellent customer service.
- Liaison between sales staff and Jewelers. Ensure customer needs were met as well as sales goals met and exceeded.
Education
Certificate - Dental Assisting
Colorado School of Dental Assisting
Broomfield, CO08-2010
Skills
- Excellent Customer Service and Patient Relations
- Scheduling
- Insurance
- Treatment Planning
Timeline
Office Manager-Patient Coordinator-DA
Foothills Pediatric Dentistry
08.2010 - Current
Sales
Jared The Galleria Of Jewelry
11.1999 - 08.2010
Certificate - Dental Assisting
Colorado School of Dental Assisting
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