Amanda Barksdale
Fort Worth,TX
Summary
Results-driven Waitress with a strong background in customer service, complaint handling, and relationship building. Proven ability to enhance dining experiences and foster team collaboration.
Overview
1
1
Certification
Work History
Waitress Supervisor
Mother Earth Cafe
Shalimar, FL
- Supervised daily operations, ensuring smooth workflow and customer satisfaction.
- Trained and mentored new staff on service standards and cafe policies.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented efficient table management strategies, optimizing seating arrangements during peak hours.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Collaborated with kitchen team to streamline communication and improve service delivery times.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
Cocktail Waitress
Bucks Cabaret
Fort Worth, TX
- Provided prompt and attentive service to guests, enhancing overall dining experience.
- Assisted in managing bar inventory and supplies, ensuring availability of key items.
- Collaborated with team members to create a welcoming and energetic environment for patrons.
- Monitored guest satisfaction levels, addressing concerns swiftly to maintain positive atmosphere.
- Maintained cleanliness and organization of service areas, adhering to health and safety standards.
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Served alcoholic and non-alcoholic beverages in bar environment.
Retail Sales Associate
Glitter Gear
Fort Worth, TX
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions and timely processing.
- Maintained store organization, ensuring displays were visually appealing and stocked with merchandise.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Conducted inventory checks regularly to ensure stock levels met demand and minimized shortages.
- Trained new associates on company policies, procedures, and best practices for customer engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
Bachelor of Science - Applied Psychology
Tarleton State University
Stephenville, TX05-2028
Associate of Arts - Psychology
Tarrant County College
Fort Worth, TX12-2025
Skills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
- Customer service
- Relationship building
- Food safety
- Conflict resolution
- Critical thinking
- Opening and closing procedures
- Microsoft Excel
- Teamwork and collaboration
Certification
Certified Health Coach
Timeline
Waitress Supervisor
Mother Earth Cafe
Cocktail Waitress
Bucks Cabaret
Retail Sales Associate
Glitter Gear
Bachelor of Science - Applied Psychology
Tarleton State University
Associate of Arts - Psychology
Tarrant County College