Amanda Barnes
Floyds Knobs,United States
Summary
Results-focused professional prepared to excel in coordinating and managing client cases. Expertise in navigating challenging situations and providing support to clients in need. Known for effective collaboration with team members and adapting to evolving circumstances. Proficient in case management, communication, and problem-solving, valued for reliability and flexibility.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
New Albany, United States
01.2025 - Current
- Manage transactions efficiently, enhancing customer satisfaction and reducing wait times.
- Maintain accurate cash handling, ensuring daily reconciliation with zero discrepancies.
- Assist customers with product inquiries, fostering a positive shopping experience.
- Collaborate with team to streamline checkout processes, improving service speed.
- Implement loss prevention techniques, contributing to inventory accuracy.
- Optimise store operations through innovative register management and proactive inventory monitoring, leading to enhanced customer flow and reduced wait times.
- Execute multi-department coordination for special promotions and seasonal sales events, ensuring seamless customer transactions and stock availability.
Bartender
Galt House
05.2023 - 09.2024
- Craft cocktails and serve beverages, ensuring customer satisfaction and repeat business.
- Boosted sales through upselling techniques and engaging customer interactions.
- Maintained inventory and organized bar supplies, optimizing workflow and reducing waste.
- Resolved customer complaints swiftly, enhancing guest experience and loyalty.
- Collaborated with team to streamline service, improving efficiency and reducing wait times.
- Mixed signature cocktails and managed bar inventory while maintaining exceptional service standards and resolving guest concerns promptly.
- Balanced multiple drink orders during peak hours while ensuring precise measurements and maintaining a clean, organized workspace.
- Coordinated with kitchen staff and servers to deliver synchronized service, enhancing overall guest satisfaction and team efficiency.
Patient Receptionist
Dr Black's Eye Associates
Jeffersonville, IN, United States
01.2021 - 01.2023
- Enhanced clinic efficiency by effectively scheduling appointments and welcoming patients.
- Streamlined patient check-in processes, reducing wait times and improving satisfaction.
- Utilized electronic health records to maintain accurate patient data and support medical staff.
- Resolved patient inquiries and concerns, ensuring a positive experience and fostering trust.
- Coordinated with medical team to ensure seamless operations and patient care delivery.
- Managed patient scheduling and insurance verification while maintaining a welcoming atmosphere, coordinating with medical staff to optimize daily workflow.
- Streamlined front desk operations by implementing digital record systems and ensuring accurate patient documentation across multiple platforms.
- Facilitated smooth communication between patients, doctors, and insurance providers while handling sensitive medical information with discretion.
- Enhanced patient satisfaction through prompt response times and efficient appointment management, reducing wait times and scheduling conflicts.
- Developed new patient intake protocols that improved office efficiency while maintaining high standards of customer service and care.
- Utilized Microsoft Office with high efficiency.
Education
MEDICAL CODING AND BILLING - Healthcare Information Management
Sullivan University
LouisvilleCORE 40 -
Jeffersonville High School
Jeffersonville07.2013
Skills
- Customer Relationship Management
- Conflict Resolution
- Digital Record Management
- Appointment Scheduling
- Proficient with Microsoft office
- Excellent communication skills
- Proficient and Professional analytical skills , problem-solving skills and decision making skills
- Strong organizational skills
- Time management skills
- Strong motivational skills to work independently and multi-task
- Patient care
- State regulatory compliance
Certification
HIPPA
OSHA
Medical Terminology
Timeline
Cashier
Walmart
01.2025 - Current
Bartender
Galt House
05.2023 - 09.2024
Patient Receptionist
Dr Black's Eye Associates
01.2021 - 01.2023
CORE 40 -
Jeffersonville High School
MEDICAL CODING AND BILLING - Healthcare Information Management
Sullivan University