Amanda Barrios
Scottsdale,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Insides Sales Representative
Waste Management
Phoenix, AZ
02.2025 - Current
- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Set up new business all across the US & Canada
- Managed customer inquiries, resolving issues promptly to ensure positive experiences.
- Utilized CRM software to track sales activities, analyze trends, and forecast future performance.
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Inside Sales Account Representative
Yelp
Scottsdale, AZ
10.2024 - Current
- Identified client needs, provided tailored solutions, and effectively addressed objections using consultative selling techniques.
- Conducted 80+ daily outbound calls to prospects and clients, ensuring optimal engagement and service delivery.
- Used Salesforce to maintain detailed contact logs and account records.
- Consistently exceeded monthly quotas by 10% in both months two and three, achieving top performer status.
Sales Specialist
Verizon
Scottsdale, AZ
09.2021 - 10.2024
- Delivered exceptional customer service while selling Verizon's range of mobile and broadband services, consistently meeting and exceeding sales targets.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to implement sales strategies and achieve store goals.
Authenticator
The RealReal
Phoenix, AZ
10.2020 - 09.2021
- Paid attention to detail while completing assignments.
- Completed data entry tasks with accuracy and efficiency.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
Barista Shift Lead
Dutch Bros Coffee
Scottdale, AZ
10.2012 - 09.2021
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction.
Education
High School Diploma -
Newberg Senior High School
Portland, OR06.2009
Skills
- Client Relations
- Sales expertise
- Store Management Experience
- Attention to Detail
- Upselling strategies
Accomplishments
- Achieved 150% of business Net Add attainment in 2023
- Achieved 120% to phone add target in Q1 2024
- Awarded Top 3 in the territory for strategic sales for Q1 and Q2 2024
- Achieved 150% to goal in Q2 2025
- Achieved 200% to goal in Q1 2026
Timeline
Insides Sales Representative
Waste Management
02.2025 - Current
Inside Sales Account Representative
Yelp
10.2024 - Current
Sales Specialist
Verizon
09.2021 - 10.2024
Authenticator
The RealReal
10.2020 - 09.2021
Barista Shift Lead
Dutch Bros Coffee
10.2012 - 09.2021
High School Diploma -
Newberg Senior High School