Trena Auman
Anamosa,IA
Summary
Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased market share and customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Insides Sales Representative & Special Projects
Johnson Gas & Appliance
Hiawatha, IA
09.2020 - Current
- Developed and maintained relationships with key customers to ensure customer satisfaction.
- Assisted in resolving customer complaints in a prompt manner.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
- Participated in trade shows and conventions to generate leads.
- Developed and implemented strategies to increase sales volume.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Contributed ideas for improving internal processes related to sales operations.
- Collaborated with team members to determine strategic sales approaches.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Developed and maintained strong relationships with existing clients to ensure repeat business.
Credit Account Representative
ManpowerGroup-Collins Aerospace Contractor
Cedar Rapids, IA
02.2020 - 09.2020
- Initiated contact with customers regarding overdue payments or pending collections action.
- Conducted regular reviews of delinquent accounts to determine collection strategy.
- Answered incoming inquiries to discuss credit report information with subscribers.
- Contacted customers to notify of delinquent payments and resolve.
- Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
- Determined credit approval based on financial standing, credit records and payment history.
Education
High School Diploma -
Kirkwood Community College
Cedar Rapids, IASkills
- Performance Improvement
- Customer Relationship Building
- Complex Problem-Solving
- Product and service knowledge
- Process Improvement
- Sales Forecasting
- Account Servicing
Timeline
Insides Sales Representative & Special Projects
Johnson Gas & Appliance
09.2020 - Current
Credit Account Representative
ManpowerGroup-Collins Aerospace Contractor
02.2020 - 09.2020
High School Diploma -
Kirkwood Community College
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