Christopher Lozano
Austin,TX
Summary
Accomplished inside sales professional with one year of professional experience, specializing in hydraulic equipment and having experience in HVAC products. Technical expertise coupled with warehouse operations knowledge ensures efficient solutions. Thriving in collaborative environments, I leverage strong communication skills, and understanding of engineering processes to drive productivity.
Overview
2
2
years of professional experience
Work History
Insides Sales Representative
Ryan Herco Flow Solutions
Austin, TX
06.2024 - Current
- Managed a moderate volume of inbound and outbound calls to qualify leads and identify sales opportunities for the Central & South Texas region.
- Leveraged and developed deep understanding of various materials (e.g., PVC, CPVC, PP, PVDF, Stainless Steel) and products (e.g., Pipe, Valves, Fittings, Tubing, Pumps, Flowmeters) used in hydraulic systems to recommend optimal solutions to customers.
- Developed and maintained strong relationships with new and existing clients, ensuring customer satisfaction and repeat business by providing professional advice on hydraulic products.
- Collaborated with the sales team to develop and implement effective sales strategies, focusing on market trends, product lead times, and customer requirements (e.g. , Sewage & Water Treatment Plants, Food & Beverage, Microelectronics)
- Collaborated closely with the warehouse team to ensure timely release and expedited shipment of orders, minimizing customer downtime and maximizing satisfaction.
- Coordinated with manufacturers (e.g., Georg Fischer, Spears, Saint Gobain) to obtain detailed product information and relayed it accurately and promptly to customers, facilitating informed purchasing decisions.
- Met regularly with sales team and manufacturer representatives to identify solutions and negotiate agreements for stocking products in our warehouse, enhancing inventory and availability in Austin, TX branch.
Intern
Century A/C Supply
Houston, TX
05.2023 - 08.2023
- Completed a 12-week internship
- Spent 3 weeks in counter sales, utilizing HVAC product knowledge (e.g., refrigerants, filters, Piping and Tubing, AC units) and providing excellent customer service.
- Spent 9 weeks in warehouse operations, focusing on picking, receiving, and shipping items, ensuring efficient customer pickups, and executing inventory transfers to other branches in the Houston area.
- Managed warehouse organization and inventory using the Epicor Prophet 21 ERP system.
- Adhered to OSHA safety guidelines and utilized forklift certification to maintain a safe and efficient warehouse environment.
- Performed multiple truck deliveries to work sites, ensuring timely material delivery due to driver shortage.
Education
Industrial Distribution - Engineering
Texas A&M University
College Station, TX05.2024
Skills
- Customer Service
- Microsoft Office Suite
- Python
- Mincron
- Solidworks
- Forklift
Languages
English
Spanish
Timeline
Insides Sales Representative
Ryan Herco Flow Solutions
06.2024 - Current
Intern
Century A/C Supply
05.2023 - 08.2023
Industrial Distribution - Engineering
Texas A&M University