Amanda Bauer
Santee,SC
Summary
Successful leader in retail sales and customer service with 14 plus years of experience in retail environments. Demonstrated ability to excel in training staff and driving revenue growth through effective pricing negotiations and unmatched customer service. Achieved consistent customer satisfaction and operational efficiency, showcasing punctuality and reliability
Overview
15
15
years of professional experience
Work History
Lead Sales Key Holder
Vignettes
04.2018 - Current
- Efficiently processed customer transactions via cash, credit, checks, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained new hires on company policies, selling techniques, and customer service tactics to meet customer satisfaction.
- Responsible for opening and closing the store, ensuring security protocols were followed.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeated business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Customer Service Cashier
Newport Avenue Antique Center
01.2010 - 04.2018
- Actively listened to customers needs and handled concerns quickly to ensure customer satisfaction.
- Processed customer orders using point of scale systems to ensure accuracy in transactions.
- Responsible for counting money in drawers at beginning and end of each shift and trusted with managing the store's safe.
- Provided support to fellow colleagues by substituting during breaks, stepping in during busy periods, and assisting with complex transactions as needed.
- Negotiated pricing of items with customers to enhance sales opportunities and drive revenue growth.
Education
High School Diploma -
West Hills High School
Santee, CA06.2009
Skills
- Store Operations
- Retail Sales
- Cash Handling Accuracy
- Pricing Negotiating
- Rapport Building
- Customer Service
- Punctual and Reliable
Timeline
Lead Sales Key Holder
Vignettes
04.2018 - Current
Customer Service Cashier
Newport Avenue Antique Center
01.2010 - 04.2018
High School Diploma -
West Hills High School