Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Pharmacy Technician

Amanda Beaty

Evans Drugs
El Dorado Springs,MO
Amanda Beaty
1
Certification
2027
Years of experience

Results-driven Certified Pharmacy Technician with extensive experience at Evans Drugs, excelling in medication dispensing and patient education. Proven ability to optimize workflows and ensure compliance with HIPAA regulations, enhancing patient safety and satisfaction. Skilled in insurance billing and adept at resolving customer inquiries effectively.

Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Accomplished and certified Pharmacy Technician with over 17 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning

Work History

Pharmacy Technician

3 Years 5 Months
Evans Drugs | 06.2023 - Current
  • Prepared prescription orders, checking labels, dosages, and patient information for accuracy.
  • Helped pharmacists dispense medication and process prescriptions in pharmacy systems.
  • Talked with patients and healthcare providers to clarify refill requests and prescription details.
  • Kept inventory organized, restocked medications, and removed expired stock from shelves.

Prior Authorization Specialist

Verisma | 2021 - 03.2023

Prior Authorization Specialist

Traveled to clients in multiple states to secure contracts

WoWorked

Lead Pharmacy Technician

11 Years 1 Month
Walmart | 05.2009 - 06.2020
  • Supervised pharmacy workflow, prioritizing prescriptions, pickups, and drive-thru service for efficient patient support.
  • Trained pharmacy technicians on dispensing procedures, workflow standards, and customer service expectations.
  • Verified prescription accuracy, insurance processing, and medication preparation to support compliance.
  • Coordinated inventory counts, stock rotation, and medication ordering to prevent shortages.
  • Monitored daily front-end and pharmacy operations to improve service consistency and turnaround
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation
  • Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
  • Counted, measured, and compounded medications following standard procedures.

Education

High School Diploma

Strafford High School | Strafford, MO

No Degree - Pharmacy

Ozarks Technical Community College | Springfield, MO

Skills

Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Insurance billing
Answering customer questions
Medication dispensing
Patient confidentiality
Prescription filling
Insurance verification
Supply restocking
Pharmacy ethics
HIPAA
Pharmacy and customer records management
Drug inventory control
Labeling accuracy
Drug safety
Pharmaceutical calculations
Stocking shelves
Processing payments
Pharmacy software proficiency
Interpreting and processing medication orders
Pharmacy law compliance
Healthcare regulations
Medication labels
Medicare and medicaid process
Drug inventory management
Prescription interpretation
Verifying orders
Advanced math skills
Manual and automated medication dispensing
Compounding techniques
Receiving incoming supplies
Medication storage procedures
Regulatory compliance
Order verification
Secure storage of medications
Drug interaction awareness
Updating medication histories
Dosage form preparation
Drug storage procedures
Interpreting orders
Aseptic techniques
FDA drug safety guidelines
Drug utilization review
Staff development
OTC recommendations
Drug monitoring
Intravenous admixture preparation
Patient education and counseling
New hire onboarding
Record preparation
Operations support
Medication therapy management
Drug classification
Pharmacology
Billing support
Point of sale systems proficiency
Labeling prescriptions
Insurance reconciliation
Supporting pharmacy operations
Troubleshooting malfunctioning equipment
Pharmacy operations
Resolving customer issues
Quality assurance and control
Ordering and stocking medications
FDA compliance
Proper labeling procedures
Attendance oversight
FDA and HIPAA compliance
Proper labeling
Customer service
Data entry
Attention to detail
HIPAA compliance
Prioritization and organization
Prescription filling and labeling
Dispensing medications
Cash register operations
Team coordination
Insurance processing
Inventory tracking
Certified pharmacy technician (cpht)
Creative thinking
Inventory management
Analytical thinking
Relationship building
Patient profile setup
Resolving complaints
Employee training
Medication storage and labeling
Payment processing
Prescription refill fulfillment
Staff leadership
Equipment cleaning and maintenance
Medical insurance claims processing
Certified pharmacy technician
Confidentiality practices
Insurance claim processing software
Medication documentation

Accomplishments

First traveling lead technician in SW MO.

Lead technician for 13 stores

Certification

PTCB certification

CPR certification

Vaccine certified

Timeline

Pharmacy Technician

Evans Drugs
06.2023 - CurrentRead More

Lead Pharmacy Technician

Walmart
05.2009 - 06.2020Read More

Strafford High School

High School Diploma
Read More

Ozarks Technical Community College

No Degree from Pharmacy
Read More

Prior Authorization Specialist

Verisma
2021 - 03.2023Read More
Amanda Beaty