Amanda Beery
Indianapolis,IN
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
15
15
years of professional experience
Work History
Licensed Esthetician
Invigorate Spa
Indianapolis, IN
07.2020 - Current
- Performed skin analysis and recommended personalized treatment plans to enhance client satisfaction.
- Executed a variety of facial treatments, including deep cleansing and anti-aging procedures, ensuring consistent quality.
- Educated clients on skincare regimens and product usage to promote long-term skin health and loyalty.
- Maintained cleanliness and sanitation standards in treatment areas to uphold spa protocols and client safety.
General Manager
Days Inn & Suites
Indianapolis, IN
02.2011 - 07.2021
- Streamlined operational processes, enhancing overall efficiency and guest satisfaction.
- Led team training initiatives, improving service standards and employee performance.
- Developed and implemented marketing strategies, increasing occupancy rates.
- Managed budgeting and financial forecasting, optimizing resource allocation and profitability.
- Oversaw maintenance operations, ensuring compliance with safety regulations and quality standards.
- Implemented staff scheduling systems, balancing workload and maximizing productivity.
Owner- Esthetician
Beauty by Beery
Indianapolis, IN
01.2015 - 03.2020
- Developed and implemented marketing strategies to enhance brand presence and customer engagement.
- Managed daily operations, ensuring high-quality service and product delivery to clients.
- Trained and mentored staff on best practices in customer service and product knowledge.
- Streamlined inventory management processes, reducing waste and improving stock levels.
Education
Licensed Esthetician - Esthetics
Honors Beauty College/Tricoci University
Fishers, IN08-2012
High School Diploma -
Broad Ripple High School
Indianapolis, IN06-1999
Pharmacy Tech - Pharmacy Tech
Walgreens
Indianapolis, IN01-2000
CCMA Certification - CCMA
Ascension Certified Clinical Medical Assistant
Indianapolis, IN 03.2026 - Current
Skills
- Strong communication skills
- Appointment scheduling
- Multiple Certifications for esthetics tools and peels
- 20 years of customer service
- Multi tasking
- Phone etiquette
- Team player
- Reliable
Timeline
CCMA Certification - CCMA
Ascension Certified Clinical Medical Assistant
03.2026 - Current
Licensed Esthetician
Invigorate Spa
07.2020 - Current
Owner- Esthetician
Beauty by Beery
01.2015 - 03.2020
General Manager
Days Inn & Suites
02.2011 - 07.2021
Licensed Esthetician - Esthetics
Honors Beauty College/Tricoci University
High School Diploma -
Broad Ripple High School
Pharmacy Tech - Pharmacy Tech
Walgreens