Amanda Blue

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Working at pet boarding facilities, veterinary clinics, or animal shelters, kennel technicians are in charge of providing daily care and monitoring for animals in kennels, including feeding, walking, cleaning, and medicine administration.

• Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
• Contributed to team collaboration through effective communication and cooperation with colleagues.
• Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
• Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
• Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
• Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
• Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
• Enhanced animal socialization skills through daily interaction and playtime activities.
• Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
• Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
• Trained new staff on kennel maintenance, animal care and feeding protocols.
• Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.