Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Amanda Bogart

Swanton,OH

Summary

Dynamic Account Specialist with proven expertise in insurance verification and HIPAA compliance at Fulton County Health Center. Adept at enhancing patient access services through effective communication and quality control measures. Recognized for exceptional customer service and a strong ability to resolve billing issues, ensuring a seamless experience for patients and providers alike.

Overview

10
10
years of professional experience

Work History

Account Specialist

Fulton County Health Center
Wauseon, OH
10.2024 - Current
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Contributed to team meetings, sharing insights and strategies for improving patient access services.
  • Processed insurance verifications and authorizations to ensure coverage of services.
  • Reviewed eligibility responses to assess patient benefit level and prepare estimates.
  • Responded to inquiries from providers regarding insurance coverage and benefits.
  • Explained various admission forms and policies, acquiring signatures for consent.
  • Ensured all patient registration forms were completed accurately and efficiently.
  • Communicated with patients with compassion while keeping medical information private.

Assistant Manager

Cato Fashions
Wauseon, OH
05.2015 - 09.2015
  • Implemented quality control measures to uphold company standards.
  • Managed customer service inquiries and complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Reviewed completed work to verify consistency, quality, and conformance.

Education

High School Diploma -

Pike-Delta-York High School
Delta, OH
05-2007

Skills

  • Insurance verification
  • Patient registration
  • HIPAA compliance
  • Quality control
  • Benefit analysis
  • Customer service
  • Billing issue resolution
  • Documentation skill

Affiliations

  • Mother to 4 ranging in age from 17 to 5!
  • Avid book reader.
  • Assist in coaching oldest sons baseball team.

Timeline

Account Specialist

Fulton County Health Center
10.2024 - Current

Assistant Manager

Cato Fashions
05.2015 - 09.2015

High School Diploma -

Pike-Delta-York High School

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Amanda Bogart