Amanda Boone
Murchison
Summary
Dynamic professional with extensive experience at John’s Transmissions, excelling in office administration and customer service. Proven ability to enhance operational efficiency through effective calendar management and organized filing systems. Skilled in Quickbooks and adept at fostering positive client relationships, ensuring timely communication and support.
Overview
13
13
years of professional experience
Work History
Secretary
John’s Transmissions
Ben Wheeler, TX
06.2021 - Current
- Managed scheduling and calendar coordination for team meetings and appointments
- Assisted in preparing documents, reports, and presentations for internal communication
- Maintained organized filing systems for easy retrieval of important records
- Responded to inquiries via phone and email, ensuring timely communication
- Supported office supply management by tracking inventory levels and placing orders
- Implemented basic administrative procedures to enhance office efficiency
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Home Health Aide
At Home Personal Care Services
Ben Wheeler, TX
11.2018 - 05.2021
- Assisted clients with daily living activities to promote independence and enhance quality of life.
- Provided companionship and emotional support to clients, fostering a positive environment.
- Maintained cleanliness and safety of client living spaces, adhering to health regulations.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Transported clients for medical and personal outings.
Merchandiser
O’Reilly’s Auto Parts
Mineola, TX
02.2013 - 05.2015
- Analyzed inventory levels to ensure optimal product availability and minimize stockouts.
- Assisted in maintaining accurate pricing and signage on merchandise displays to improve customer experience.
- Conducted regular audits of product placement and organization for compliance with company standards.
- Developed knowledge of automotive products to provide informed assistance to customers during sales transactions.
- Trained new staff on merchandising policies, procedures, and best practices to uphold operational standards.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Monitored and replenished display inventory and restructured according to available stock.
- Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
Education
High School Diploma -
Van ISD
Van, TXSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Calendar management
- Quickbooks
- Supply restocking
- Schedule management
- Multi-line phone systems
- File systems management
- Managing purchasing activities
- Appointment coordination
- Inventory purchasing
- Phone etiquette
- Office supply inventory
- Filing experience
- Phone reception
- Fast learner
- Recordkeeping
Timeline
Secretary
John’s Transmissions
06.2021 - Current
Home Health Aide
At Home Personal Care Services
11.2018 - 05.2021
Merchandiser
O’Reilly’s Auto Parts
02.2013 - 05.2015
High School Diploma -
Van ISD