AMANDA BRADLEY
Midland,TX
Summary
Detailed-oriented Office Manager and Sales Agent with over 10 years of experience in optimizing office operations, managing customer relationships, and driving sales growth. Expertise in multitasking, process improvements, and providing exceptional administrative support while delivering superior client service. Proven ability to streamline workflows, increase efficiency, and foster strong client connections.
Overview
16
16
years of professional experience
Work History
Office Manager/Sales Agent
Farmers Insurance Company
02.2014 - Current
- Prospect and generate new business opportunities through networking and referrals.
- Meet with potential clients to access their Insurance needs and provide suitable product recommendations.
- Present and explain Insurance policies, including coverage details, terms, and premiums.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
General Manager of Operations
Holiday Inn Express Midland
03.2010 - 01.2014
- Manage all aspects of hotel operations including front desk, housekeeping, maintenance and guest services.
- Ensure that all departments are fully staffed, and that employees are well trained and motivated.
- Monitor revenue, occupancy rates, and profitability to meet financial goals.
- Approve and manage purchasing, vendor contracts, and expenditures.
- Ensure that guests receive exceptional service, handling any complaints or issues promptly and professionally.
Assistant General Manager of Operations
Holiday Inn Express Odessa
02.2009 - 03.2010
- Assist the General Manager in overseeing day to day operations, ensuring the property runs efficiently and smoothly
- Supervise and support various departments.
- Ensure operational procedures are being followed across all departments to meet company standards.
Education
General Lines Agent License # 1959782 - Property And Casualty
Texas Department of Insurance License
General Lines Agent License # 1959782 - Life, Accident, Health And HMO
Texas Department of Insurance
High School Diploma -
Lubbock-Cooper High School
910 Woodrow Rd, Lubbock, TX 7942305-2001
Skills
- Product/Compliance & Regulatory Knowledge
- Customer Relationship Management
- Sales/Customer Service
- Clear oral/written communication
- Attention to Detail/Problem Solving
- Adaptability & Flexibility
- Leadership & Team Management
- Technology Proficiency
Timeline
Office Manager/Sales Agent
Farmers Insurance Company
02.2014 - Current
General Manager of Operations
Holiday Inn Express Midland
03.2010 - 01.2014
Assistant General Manager of Operations
Holiday Inn Express Odessa
02.2009 - 03.2010
General Lines Agent License # 1959782 - Property And Casualty
Texas Department of Insurance License
General Lines Agent License # 1959782 - Life, Accident, Health And HMO
Texas Department of Insurance
High School Diploma -
Lubbock-Cooper High School