Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Brazelton

Summerville,SC

Summary

Understanding HR Generalist adept at managing a wide range of employee relations issues. Expertise in problem solving and mediation. Strategic HR Generalist offering 18 years of progressive managerial experience. Skilled in driving smooth implementation of HR policies, procedures, regulations and systems. Passionate about optimizing staff performance, allocation, motivation and cost efficiency. Dedicated and driven with history of success in establishing top-performing global HR platforms. Personable successful at helping new employees adjust to company culture and feel valued in new roles. Skilled HR Generalist adept at managing long and detailed task lists on daily basis. Successful at conducting interviews and performing recruiting functions with professionalism. Forward-thinking HR Generalist highly effective at adapting to evolving market plans and the needs associated with company expansion. HR executive who is a dynamic leader, team player and motivator. Talented Deli Manager adept at training employees, leading teams, and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

24
24
years of professional experience

Work History

Deli Manager

Lowes Foods
Charleston, SC
01.2024 - Current
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Streamlined deli operations through effective scheduling, inventory management, and staff training.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Directed food preparation and cooking activities to meet health and safety standards.

Store Inventory Control Specialist manager

BJ's Wholesale Club Inc.
Summerville, SC
04.2017 - 10.2023
  • Responded to customer requests via in person and on telephone
  • Verified data integrity and accuracy
  • Analyzed departmental documents for appropriate distribution and filing
  • Entered details such as payments, account information and call logs into the computer system
  • Responsible for maintaining proper inventory levels and quantities
  • Vendor Management and receipts
  • Inventory Audits
  • Maintained daily, Monthly, & annual records
  • Supervised all claims and inventory damages/returns
  • Training & Development
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Floral Manager

Goldberry's Florist & Gifts
Summerville, SC
03.2014 - 12.2016
  • Trained employees on POS system and basic floral arrangement
  • Supervised employees in the floral shop
  • Inventoried plants and flower care supplies and ordered more
  • Monitored special orders and ensured they were met in a timely manner
  • Planned for major holidays and saw the plan through by ordering vases, containers, flowers, and misc supplies
  • Decorated for special occasions
  • Training & Development of employees

Fresh Foods Manager

Harris Teeter Supermarkets Inc.
Raleigh, NC
03.2010 - 09.2013
  • Monitored temperature of cases, shelves and storage areas and reported failures to the manager
  • Delivered quality service by providing a warm and welcoming environment
  • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines
  • Set dining tables according to type of event and service standards
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies
  • Assisted customers with carry-out service
  • Assigned work tasks and coordinated activities of dining room personnel to ensure prompt, courteous service to patrons
  • Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner
  • Kept kitchen areas clean and free of debris and water
  • Conducted annual performance reviews
  • Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives
  • Assisted guests with finding items
  • Resolved guest complaints quickly and efficiently
  • Adhered to safe work practices
  • Directly oversaw the overnight store operations, including issuing staff assignments and creating production lists
  • Ensured cleanliness and hygiene in the bakery premises
  • Reported accidents, injuries or unsafe work conditions to manager
  • 21 years bakery experience
  • Proofed dough and baked breads, cookies and other bakery products
  • Managed all baking operations professionally and handled all problems confidently
  • Maintained and controlled inventory of baked goods
  • Ensured all cooking equipment and utensils were functional and up to code
  • Guaranteed all baked goods were cooked according to customers tastes and needs
  • Recorded temperature of food and food storage areas, including freezers and refrigerators
  • Engaged in suggestive selling and other sales techniques
  • Maintain proper temperature and humidity levels for meat products
  • 26 years retail experience
  • Kept facility compliant with health codes, sanitation requirements and license regulations
  • Restocked salad bar and buffet for lunch and dinner service
  • Developed sales and profit margin plans, maintained margins and determined turnover objectives
  • Operated and sanitized all equipment in a safe and proper manner
  • Traveled for category competitive shopping, market trips and vendor meetings
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment
  • Maintained high standards of cleanliness and sanitation
  • Carried out supervisory responsibilities in accordance with company policies and applicable laws
  • 18 years leadership experience
  • Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases

Cake Decorator

Publix Super Markets Inc
Mt Pleasant, SC
08.2008 - 03.2010
  • Worked with customers to define cake vision based on color, theme, size and price
  • Decorated fondant and soft-frosted style cakes daily
  • Prepared special creams and frostings for cakes and other dessert specialties
  • Decorated cakes, cupcakes, cookies and special occasion trays
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products
  • Weighed, boxed and wrapped bakery products
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts
  • Kept work area safe and sanitized by washing utensils, tools and countertops
  • Managed material inventory and ordered new materials when needed
  • Maintained competitive pricing and achieved targeted sales
  • Handled customer complaints with poise and grace, immediately resolving issues by contacting the Bakery Manager
  • Adhered to safe work practices
  • Reported accidents, injuries or unsafe work conditions to manager
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing
  • Traveled for category competitive shopping, market trips and vendor meetings
  • Kept store floor free of hand baskets and shopping carts
  • Operated and sanitized all equipment in a safe and proper manner
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
  • Listened to, understood and clarified guest concerns and issues
  • Delivered quality service by providing a warm and welcoming environment
  • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris
  • Assisted guests with finding items
  • Supervised, trained and developed team members in accordance with company policies and procedures
  • Expertise in baking artisan breads and pastries
  • Proofed dough and baked breads, cookies and other bakery products
  • Prepared and maintained inventory records

Store Director

Steve & Barry's
N Augusta, SC
06.2007 - 06.2008
  • Cleaned and organized the store, including the checkout desk and displays
  • Contacted other store locations to determine merchandise availability
  • Stocked and replenished merchandise according to store merchandising layouts
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Prioritized helping customers over completing other routine tasks in the store
  • Welcomed customers into the store and helped them locate items
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency
  • Mentored new sales associates to contribute to the store's positive culture
  • Ensured merchandise was clean and ready to be displayed and approved contracts with vendors
  • Analyzed operating and financial statements for profitability ratios
  • Strategically scheduled team members to maintain optimal staffing levels at all times
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
  • Assigned work to team members based on company needs, personal strengths and job knowledge
  • Answered customer telephone calls promptly and in an appropriate manner
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Handled all customer relations issues in a gracious manner and in accordance with company policies
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
  • Worked with the management team to implement the proper division of responsibilities
  • Folded and arranged garments in attractive displays
  • Answered customer questions regarding merchandise and pricing
  • Followed merchandising guidelines to present visually appealing displays
  • Educated customers about the brand to incite excitement about the company's mission and values
  • Served customers with expert bagging, boxing and gift-wrapping of merchandise
  • Priced merchandise, stocked shelves and took inventory of supplies
  • Actively pursued personal learning and development opportunities
  • Supervised and directed all merchandise and shipment processing
  • Built relationships with customers to increase likelihood of repeat business
  • Responded to customer questions and requests in a prompt and efficient manner
  • Assisted customers with prompt and polite support in-person and via telephone
  • Completed all cleaning, stocking and organizing tasks in assigned sales area
  • Responded to customer concerns with friendly and knowledgeable service

Operations Manager

Wal Mart Stores Inc
Charleston, SC
11.2000 - 04.2007
  • Liaised with the store manager to set up a visually appealing layout for store merchandise
  • Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity
  • Assisted with stock accuracy and loss prevention by managing daily, monthly, quarterly and yearly reports through Oracle
  • Supported human resources by responding to candidates and prescreening, interviewing and hiring team members
  • Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals
  • Liaised with senior leadership to report damaged inventory control tracking and reporting
  • Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K and OSHA compliance
  • Delivered team member services and customized employee programs focused on optimizing labor relations and communications
  • Developed and launched highly successful cultural and gender diversity programs
  • Developed innovative new-employee orientation programs, including safety training

Education

Doctorate - Business Administration

University Of Phoenix
Tempe, AZ
01.2016

Master Of Business Administration - Business Administration & Human Resources

University Of Phoenix
Tempe, AZ
01.2009

Bachelor Of Science - Business Administration And Management

Southern Wesleyan University
Central, SC
01.2007

Skills

Organizational development

Contract negotiation

File and records management

MS Office proficient

FMLA comprehension

Benefits and compensation

Diversity programs

Staff training/development

Training and development

Budget development

Recruitment

Budget planning

Human resources

Labor relations

Conflict resolution

Staff orientation

Employee relations

ADP Workforce Now

Risk management

Compensation and benefits

Employee programs

Team building

Human Resources Certification

Performance management

Talent management

Termination procedures

HR management

Employee recruitment

New employee orientations

Coaching and mentoring

Trained in FMLA/ADA/EEO/WC

Knowledgeable in all HR Systems

In-depth knowledge of HR Compliance

Training and Development

Stakeholder relations

Timeline

Deli Manager

Lowes Foods
01.2024 - Current

Store Inventory Control Specialist manager

BJ's Wholesale Club Inc.
04.2017 - 10.2023

Floral Manager

Goldberry's Florist & Gifts
03.2014 - 12.2016

Fresh Foods Manager

Harris Teeter Supermarkets Inc.
03.2010 - 09.2013

Cake Decorator

Publix Super Markets Inc
08.2008 - 03.2010

Store Director

Steve & Barry's
06.2007 - 06.2008

Operations Manager

Wal Mart Stores Inc
11.2000 - 04.2007

Doctorate - Business Administration

University Of Phoenix

Master Of Business Administration - Business Administration & Human Resources

University Of Phoenix

Bachelor Of Science - Business Administration And Management

Southern Wesleyan University
Amanda Brazelton