Erika Guadamuz
Union City,CA
Summary
Proven Deli Manager at Safeway, adept in inventory management and customer service, streamlined operations, and reduced waste, enhancing department sales. Demonstrated leadership in training staff and maintaining high-quality standards, ensuring compliance with health regulations. Skillfully balanced organizational skills with problem-solving to elevate customer satisfaction and operational efficiency.
Overview
15
15
years of professional experience
Work History
Deli Manager
Safeway
Fremont, CA
06.2009 - Current
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Observed quality assurance standards to optimize freshness of deli products.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Inventoried food products and associated materials on weekly basis.
- Set schedules for staff by planning and designating shifts and hours.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
Education
James Logan High School
Union City, CA06.2009
Skills
- Customer Service
- Employee Supervision
- Task Delegation
- Inventory Management
- Team direction
- Ordering Supplies
- Product Rotation
- Food Safety
- Supply Ordering
- Inventory Control
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Organizational Skills
Timeline
Deli Manager
Safeway
06.2009 - Current
James Logan High School