Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Family Services Manager
Live On Nebraska
05.2017 - Current
Managed the staff and operations of the Family Services Department, including hiring, termination, evaluation, counsel, development, training, scheduling, supervision, annual budget creation and maintenance, quality assurance, and continuous performance improvement activities.
Oversaw organ donation authorization, donor risk assessment interview, donor family interactions, and the donor family aftercare process. Ensured these processes were consistent with the highest ethical standards and in regulatory compliance.
Established and maintained business relationships with local hospitals, transplant centers, funeral homes, and other private and public entities to foster organ donation and transplantation.
Provided educational presentations to physicians, nurses, and other hospital staff.
Family Support Coordinator
Live On Nebraska
08.2014 - 05.2017
Facilitated the organ donation process at hospitals throughout the state of Nebraska.
Collaborated with hospital staff (nurses, RTs, physicians, and etc.) to determine organ donation suitability after referral and offer the opportunity of organ donation to patient families within the ICU or over the phone.
Led donation conversations with families.
Managed legal requirements for authorization and medical suitability information from the donor family.
Supported donor families throughout the referral, donation, and aftercare process.
Guided families through the acute grieving process during the sudden and unexpected death of a loved one.
Director of Social Services
Crestview Care Center
09.2006 - 08.2014
Served as part of an interdisciplinary team to develop and implement comprehensive care plans.
Completed resident assessments and necessary documentation.
Provided individual and group counseling to residents.
Coordinated new referrals, completed resident admissions, and provided support to the residents and their families throughout the process.
Led marketing events and community outreach at local and regional hospitals, healthcare offices, public and community organizations.
Mental Health Therapist Intern
Lincoln Regional Center
11.2012 - 12.2013
Facilitated group counseling sessions with patients.
Completed patient assessments, evaluations, treatment plans, and progress notes.