Amanda Brinn
Lehigh Acres,FL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
6
6
years of professional experience
Work History
Behavioral Health Associate
Park Royal Hospital
Fort Myers, FL
08.2020 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Collaborated with interdisciplinary teams for comprehensive patient support and improved outcomes.
- Facilitated group therapy sessions, encouraging active participation and promoting healthy coping strategies among patients.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Senior Sales Associate
Seven Eleven
Lehigh Acres, FL
01.2018 - 01.2021
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Recorded accurate and efficient records in customer database.
- Trained, coached, and mentored new sales associates for maximum performance.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
- Set and achieved company defined sales goals.
- Performed inventory control procedures to manage stock.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Contributed to team objectives in fast-paced environment.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Maintained current knowledge of evolving changes in marketplace.
- Processed and stocked merchandise in accordance with store standards.
Education
No Degree - General Studies
Keiser University
Fort Myers07.2024
High School Diploma -
East Lee County High School
07.2018
Skills
- Clinical interventions
- Expertise in crisis intervention techniques
- Certified in CPR/AED
- Patient Education
- Patient Safety Management
- Case Documentation
- Self-Harm Prevention
- Professional boundaries
- Mental Health Support
- Behavior Modification
- Progress Monitoring
- Records Management
- De-Escalation Techniques
- Dual diagnoses expert
Accomplishments
2023 -January winner for Employee of the Month
2023 Employee of the Year Nomaniee
Timeline
Behavioral Health Associate
Park Royal Hospital
08.2020 - Current
Senior Sales Associate
Seven Eleven
01.2018 - 01.2021
No Degree - General Studies
Keiser University
High School Diploma -
East Lee County High School