Amanda Brower
Haysville,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Air Capital Waste
5720 N Broadway Ave
11.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Facilities Coordinator
Cushman & Wakefield
12.2021 - 11.2023
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Provided support and services related to mail and deliveries.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Ordered, maintained and distributed supplies and inventory.
- Conducted regular facility inspections to identify repair needs or improvements.
Education
Campus High School Haysville
Wichita, KS05.2017
Skills
Effective time management
Ability to multitask
Ability to work under pressure
Problem solving/analysis
Timeline
Customer Service Representative
Air Capital Waste
11.2023 - Current
Facilities Coordinator
Cushman & Wakefield
12.2021 - 11.2023
Campus High School Haysville