Front Desk Receptionist
Midwest Ear Nose and Throat
Olathe, KS
02.2025 - Current
- Greeted patients warmly at front desk, ensuring a welcoming environment.
- Managed front desk operations, enhancing efficiency and patient flow.
- Optimized scheduling processes through electronic health record systems.
- Assisted patients in completing forms and verifying insurance details accurately.
- Maintained cleanliness and organization of reception area to uphold professionalism.
- Processed payments diligently while ensuring accurate financial records.
- Communicated appointment reminders effectively to boost patient attendance rates.
- Directed incoming calls promptly to appropriate staff members.