Amanda Cabada-Arenal
La Crosse,WI
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
16
16
years of professional experience
Work History
Restaurant Manager and Bartender
The Golf Club at Cedar Creek
Onalaska, WI
04.2019 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Kitchen Manager, Cook and Bartender
Old Style Inn
La Crosse, WI
10.2012 - 06.2019
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Cook and Bartender
Shimmys
La Crosse, WI
05.2012 - 06.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Prep Cook and Server
Grizzly's Grill N' Saloon
La Crosse, WI
08.2009 - 06.2015
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
WWTC
La Crosse, WIHigh School Diploma -
Sparta High School
Sparta, WISkills
- Team management
- Inventory control and record keeping
- Ordering supplies
- Scheduling staff
- Beverage preparation
- Customer service expertise
Timeline
Restaurant Manager and Bartender
The Golf Club at Cedar Creek
04.2019 - Current
Kitchen Manager, Cook and Bartender
Old Style Inn
10.2012 - 06.2019
Cook and Bartender
Shimmys
05.2012 - 06.2019
Prep Cook and Server
Grizzly's Grill N' Saloon
08.2009 - 06.2015
WWTC
High School Diploma -
Sparta High School