Amanda Camacho
San Antonio,TX
Summary
Dedicated professional with extensive experience in customer service and administrative support. Proven ability to enhance client satisfaction through effective communication, attention to detail, and a commitment to teamwork. Eager to contribute to a dynamic team while delivering exceptional service.
Overview
16
16
years of professional experience
Work History
Payroll Specialist
PAYCHEX, INC.
San Diego, California
11.2019 - 07.2021
- Managed multiple payroll client accounts.
- Assisted with onboarding new clients from implementation specialists.
- Update client files and notes
- Coordinate with other departments when new hires are added to account
- Process payrolls, employee terminations, bank account changes and payroll voids
- Responded to client emails and phone calls to address inquiries and provide payroll support.
Implementation Administration
OASIS OUTSOURCING
San Diego, California
01.2018 - 12.2018
- Assisted implementation specialists and payroll account managers by preparing and maintaining new incoming accounts, ensuring a smooth onboarding process.
- Prepared new client files for onboarding.
- Maintenance of updated information for new clients within Davison payroll system and client space.
- Coordination with other departments such as benefits, new hire, and sales to ensure all information is correct prior to payroll.
- Managed client communications, answering phone calls and returning emails to address inquiries and support client needs.
- Scheduled payroll training sessions for new clients to ensure understanding.
- Supported implementation and payroll departments in processing payrolls, employee terminations, bank account changes, and payroll voids to maintain accurate payroll operations.
Medical Office Assistant
CARING HEARTS MEDICAL CLINIC
San Diego, California
02.2016 - 01.2018
- Supported medical staff by coordinating daily operations and managing office assignments. Lead coordinator of all medical mobile staff visits and detailed patient scheduling.
- Facilitated patient check-in process at front desk
- Scheduled patients for appropriate appointments
- Compiled and organized medical records, ensuring accurate scanning and filing of patient charts.
- Operated E-Clinical Works software and managed office equipment to streamline patient services.
Book Seller/ Service Clerk
HUDSON GROUP
San Diego, California
05.2013 - 03.2016
- Delivered exceptional customer service by providing knowledgeable answers to product inquiries.
- Greeted customers and built rapport by engaging in informative conversations about products and services.
- Respond to customers' concerns and questions, and assist with POS system.
- Ensure that products are put on the selling floor when received, identifying, organizing, shelving, and zoning in accordance with store operational procedures guidelines.
- Cleared the selling floor by organizing items, straightening bookcases, and maintaining cleanliness throughout the store.
Customer Service Associate
Kmart
Chula Vista, California
03.2009 - 11.2013
- Executed responsibilities from previous employment
Service Associate
KMART
Chula Vista, California
10.2005 - 01.2009
- Provided assistance to customers, stocking and maintaining the Customer Service desk.
- Managed cash flow and maintained inventory levels.
- Facilitated online order processing through My Gofer system.
- Handled customer returns, exchanges and concerns in a friendly manner
Education
Certificate - Medical Office Administration
Concorde Career College
San Diego, CA02-2016
Skills
- Payroll Administration
- Payroll Software Operation
- Client management
- Data Entry
- Administration Support
- Scheduling
- Attention To Detail
- Customer Service
- Communication
- Cash Handling
- Multitasking
- Product Replacement
Timeline
Payroll Specialist
PAYCHEX, INC.
11.2019 - 07.2021
Implementation Administration
OASIS OUTSOURCING
01.2018 - 12.2018
Medical Office Assistant
CARING HEARTS MEDICAL CLINIC
02.2016 - 01.2018
Book Seller/ Service Clerk
HUDSON GROUP
05.2013 - 03.2016
Customer Service Associate
Kmart
03.2009 - 11.2013
Service Associate
KMART
10.2005 - 01.2009
Certificate - Medical Office Administration
Concorde Career College