Amanda Carbonneau
Rutland,MA
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Worcester Ophthamology Associates
Worcester, MA
07.2019 - 07.2021
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Responded to customer inquiries via phone, email, and in person.
Patient Care Coordinator
Professional Physical Therapy
Holden, MA
07/11/21 - 10.1623
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Education
Licensed Practical Nurse Certificate - Practical Nursing
Worcester Technical Institute
Worcester06-1997
Skills
- Front Office Management
- Office Organization
- Clerical Support
- File Organization
- Guest Relations
- Project Management
Timeline
Front Desk Receptionist
Worcester Ophthamology Associates
07.2019 - 07.2021
Patient Care Coordinator
Professional Physical Therapy
07/11/21 - 10.1623
Licensed Practical Nurse Certificate - Practical Nursing
Worcester Technical Institute
Similar Profiles
Rory CrainRory Crain
Ophthalmology Technician at Colorado West Ophthamology AssociatesOphthalmology Technician at Colorado West Ophthamology Associates
Candice StaplesCandice Staples
Membership Director at Worcester County Bar AssociatesMembership Director at Worcester County Bar Associates
DEANNA RUGGIERODEANNA RUGGIERO
Accounts Receivable Coordinator at Kung Eye Center-SI OphthamologyAccounts Receivable Coordinator at Kung Eye Center-SI Ophthamology