Amanda Carter
Forest Grove,OR
Summary
With my extensive experience managing the day-to-day operations of TangleWood Farms, I am confident in my ability to excel as Garden Center Lead. My background includes garden and greenhouse production, sales, bookkeeping, and marketing, ensuring smooth operations while maintaining high levels of customer satisfaction and team performance. I am passionate about creating an inviting and engaging environment for both customers and team members. In my role, I’ve been dedicated to providing personalized customer service, offering expert advice on plant care, gardening needs, and product selection,and I am certain I would be an asset to your garden center.
Overview
17
17
years of professional experience
Work History
Operations Manager
Tanglewood Farms
Forest Grove, Oregon
09.2008 - Current
- Managed all daily operations, including production, inventory, sales, bookkeeping, marketing, and customer service.
- Conducted regular staff meetings to recognize achievements, hear and remedy issues, review goals, and prepare for upcoming events.
- Demonstrated techniques, practices, and behaviors to staff, maximizing performance and skill while reducing waste, frustration, and conflict.
- Created marketing campaigns to promote products produced by the farm.
- Organized promotional events to attract new customers, and increase sales.
- Organized special events and workshops related to gardening topics.
- I consulted with customers on gardening needs, product selection, and proper care.
- Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.
- Prioritized and organized tasks to efficiently accomplish goals.
- Maintained updated knowledge through continuing education.
- Inspected facilities regularly to ensure safety standards, and proper maintenance.
Education
Associate of Arts - Art
Portland Community College
Portland, OR05-2016
High School Diploma -
Yamhill Carlton Union High School
Yamhill, OR05-1995
On-going Certificate And Non-credit Courses - Varied Agriculture And Horticulture Studies
Oregon State University
Corvallis, ORSkills
- Customer service
- Education and Teaching
- Leading by example
- Product knowledge and management
- Team building and training
- Project management
- Merchandising and display
- Organizational skills
Timeline
Operations Manager
Tanglewood Farms
09.2008 - Current
Associate of Arts - Art
Portland Community College
High School Diploma -
Yamhill Carlton Union High School
On-going Certificate And Non-credit Courses - Varied Agriculture And Horticulture Studies
Oregon State University