Amanda Cartwright
Columbia,TN
Summary
Adaptable behavioral health professional with experience in therapeutic support, client engagement, and records management. Known for strong communication and crisis response skills, along with accurate documentation and consistent support for client progress.
Overview
1
1
year of professional experience
Work History
Clinical Services Case Manager
Centerstone of Tennessee
Lawrenceburg, TN
04.2026 - Current
- Work with multidisciplinary teams to support clients through coordinated, holistic care.
- Identify barriers to client progress and help develop initial and updated care plans to assess these.
- Protect patient confidentiality and follow professional ethics and standards.
- Direct referrals to medical, mental health, and social service providers based on client needs to help patients claim or reclaim individual autonomy.
- Log and update electronic medical records for patients as required by clinical policies and guidelines.
- Prepared and presented case reports and summaries to stakeholders and management.
- Conduct initial intake assessments to determine client eligibility for programs and services.
- Advocate on behalf of clients to secure necessary services and support.
- Participate in professional development opportunities to stay current with best practices in case management.
Behavioral Health Technician
Recovery Unplugged
North Charleston, South Carolina
10.2025 - 04.2026
- Assisted clients with daily living activities and personal care needs.
- Monitored client behavior and reported observations to treatment team.
- Maintained a safe and clean environment for clients and staff and implemented crisis intervention techniques to ensure client safety.
- Documented client progress and incidents in electronic health records.
- Provided emotional support to patients
- Established and maintained professional working relationships with clients, staff and public.
- Enforced rules and regulations pertaining to patient care.
- Maintained client and employee areas in good working order and with adequate supplies.
- Completed patient reports daily and submitted to management for evaluation.
- Administered medications as prescribed
- Recorded patients' health metrics using thermometers, blood pressure gauges and UDS kits.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Assisted with execution of client activities, in-house AA meetings, and field trips.
- Followed standard admissions procedures and documentation requirements for client intakes.
Group Facilitator
Transcendence Treatment Center
North Charleston, South Carolina
10.2025 - 04.2026
- Facilitated weekly sessions in community using designated curriculum.
- Implemented self-designed group activities and discussions to help patients identify similarities among each other to build group effectiveness, based on lived experiences and also company policies.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Taught clients anger management techniques, relaxation skills, impulse control and coping skills.
Education
Certified Peer Support Specialist - Substance Use Disorders
FAVOR Low Country
Charleston, SC02-2026
Bachelor of Science - Psychology
Middle Tennessee State University
Murfreesboro, TN08-2010
Skills
- Crisis intervention
- Electronic health records
- Regulatory knowledge
- Emotional support
- Active listening
- Discharge planning
- Strong communicator
- First aid and CPR
- Effective problem-solver
- Narcan administration and public safety educator
- Human rights advocate
- Kipu data systems
- Clerical proficiency
Timeline
Clinical Services Case Manager
Centerstone of Tennessee
04.2026 - Current
Behavioral Health Technician
Recovery Unplugged
10.2025 - 04.2026
Group Facilitator
Transcendence Treatment Center
10.2025 - 04.2026
Certified Peer Support Specialist - Substance Use Disorders
FAVOR Low Country
Bachelor of Science - Psychology
Middle Tennessee State University