Amanda Catalano
Two Rivers
Summary
Skilled outpatient medical coder with expertise in ICD-10-CM, CPT, and HCPCS coding. Committed to ensuring HIPAA compliance and accuracy in medical record reviews.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Advocate Aurora Health Care
10.2025 - Current
- Assisted patients with appointment scheduling and registration processes.
- Collaborated with clinical staff to ensure seamless patient flow and service delivery.
- Maintained electronic health records, ensuring accuracy and confidentiality of patient information.
- Supported billing processes by verifying insurance coverage and coordinating payments.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Managed patient inquiries, providing accurate information and resolving concerns efficiently.
Outpatient Medical Coder
Hospital Sisters Health System
09.2023 - 07.2025
- Reviewed and analyzed outpatient medical records for accurate coding compliance.
- Utilized ICD-10 and CPT coding systems to ensure precise documentation.
- Collaborated with healthcare providers to resolve coding discrepancies efficiently.
- Enhanced accuracy by implementing thorough medical record reviews and diagnostic coding.
- Decreased claim denial rates by promptly addressing any discrepancies or errors in coded information prior to submission.
Assembly Line Production Worker
Worthington Industries Inc
09.2015 - 01.2022
- Operated machinery to assemble components efficiently and accurately.
- Monitored production line processes to ensure adherence to quality standards.
- Collaborated with team members to maintain a safe and organized workspace.
- Conducted routine inspections of assembled products for defects or inconsistencies.
- Assisted in training new employees on assembly line techniques and safety protocols.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
Education
Bachelor of Science - Medical Coding Specialist
Fox Valley Technical College
Appleton, WI06-2023
Bachelor of Arts - English
Medaille College
Buffalo, NY12-2013
Skills
- Medical record review
- ICD-10-CM, CPT, HCPCS coding
- Knowledgeable in EPIC and Optum
- Attention to detail
- HIPAA compliance
- Medical terminology
- Outpatient coding
Certification
- CPC - Certified Professional Coder
Timeline
Patient Service Representative
Advocate Aurora Health Care
10.2025 - Current
Outpatient Medical Coder
Hospital Sisters Health System
09.2023 - 07.2025
Assembly Line Production Worker
Worthington Industries Inc
09.2015 - 01.2022
Bachelor of Science - Medical Coding Specialist
Fox Valley Technical College
Bachelor of Arts - English
Medaille College