Amanda Cavaciuti
Fort Myers
Overview
9
9
years of professional experience
Work History
People Operations Planner
Apple Inc.
01.2022 - Current
- Collaborate with 7 departmental leaders to generate strategic plans outlining store goals and objectives to ensure effective alignment with company mission and vision
- Manage and coordinate scheduling and execution of employee training and performance conversations to maintain 90%+ quarterly effectiveness rating
- Build out corporate diversity, inclusion, and wellness initiatives to educate staff members and drive engagement within store conversations and local community events
- Integrate topical heritage moment focuses (including but not limited to Pride month, Black History Month, Latin Heritage Month) into customer-focused training programs to drive store engagement and volume
- Assist with setup, buildout, integration, and facilitation of store volunteer and wellness programs
- Manage new hire and transfer onboarding process by facilitating travel, lodging, and individual first-week scheduling and training to ensure successful integration and a positive store experience
- Manage annual budget and expenses for employee recognition and engagement events
- Oversee and audit payroll weekly to ensure responsible use of store budget in relation to individual timesheets and hours used
- Educate store employees on all benefits processes, including health insurance, short-term and long-term leave, retirement planning, stock options, and wellness offerings.
Internal Communications Coordinator
01.2023
- Collaborate with top executives to draft, develop, and implement communication plans to educate stores on environmental initiatives in alignment with long-term corporate planning
- Crafted compelling and engaging content for retail locations that highlighted corporate values and the positive impact of Apple's Supply Chain efforts
- Ensure narratives and messaging supported and aligned with the Environment and Supply Chain Innovation team's goals and objectives.
Product Specialist
01.2015 - 01.2022
- Ensure the highest level of customer satisfaction by managing interactions and offering strategic solutions to guarantee products and services effectively meet the needs of the individual
- Actively participated in product knowledge trainings to successfully demonstrate features and benefits in selling efforts to drive engagement and increase store volume
- Managed simultaneous customer interactions amongst small groups and individuals
- Assisted with maintaining visual merchandising displays.
Social Media Coordinator
Gateway RX Pharmacy
01.2020 - 01.2021
- Developed, launched, and managed Gateway's social media campaigns in alignment with store brand strategy
- Drove brand discovery and customer engagement to 100% on social platforms including Nextdoor, Facebook, and the business-owned website.
Education
Master of Arts in Public Relations -
FULL SAIL UNIVERSITY
WINTER PARK, FLBachelor of Arts in Public Relations -
MOUNT SAINT MARY COLLEGE
NEWBURGH, NYSkills
- Content Management
- Brand Messaging
- Customer Service
- Decision-Making
- Multitasking and Organization
- Communication
- Project Management:
- Collaboration
- Cross-Functional Communication
- Content Planning
Timeline
Internal Communications Coordinator
01.2023
People Operations Planner
Apple Inc.
01.2022 - Current
Social Media Coordinator
Gateway RX Pharmacy
01.2020 - 01.2021
Product Specialist
01.2015 - 01.2022
Master of Arts in Public Relations -
FULL SAIL UNIVERSITY
Bachelor of Arts in Public Relations -
MOUNT SAINT MARY COLLEGE