Amanda Cayabyab
Sacramento,CA
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
17
17
years of professional experience
Work History
Lead Sales Key Holder
Dollar General Store
01.2024 - Current
- Implemented creative visual merchandising displays that attracted customers'' attention and promoted sales growth.
- Acted as the primary point of contact for store management during times of absence, taking responsibility for all aspects of location operations.
- Effectively delegated tasks amongst employees, ensuring a balanced workload and maximizing productivity.
- Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Dollar General Store
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
medical assistant
Work Health Solutions
06.2022 - 05.2023
- Company Overview: Sacramento State Prison - medical assistant
- Administer and interpret covid testing
- Report any positive tests immediately to the active nurse
- Adhere to CDC, HIPAA, PPE, PHI guidelines
- Collect and update patient data and results into our EHR
- Collect specimens to send to the lab
- Sacramento State Prison - medical assistant
warehouse/ package handler
FedEx Ground
11.2021 - 05.2022
- Load and unload appropriate packages to the appropriate truck
- Sort out any damaged items
- Scan all NC's and label them to the correct load
- Maintain an appropriate load for the truck being filled
back office manager and medical assistant
Natomas Family Practice
03.2008 - 05.2018
- Input patient data and insurance
- Verify insurance before appts
- Vital and interview patient before provider
- Determine, get approval and administer any vaccines or injectables
- Collect any needed specimens (UA, RST, flu, hcg, etc) and print or fill out appropriate form to send out
- Perform any testing (EKG, audiogram, snellen, hgb, retinal screening, etc.)
- Setting up and assisting procedures (pap, cyst removal, toenail removal, wound care, abscess drainage, etc.)
- Inventory and ordering supplies, vaccines, etc
- Supervised back office staff (training, duties, write ups, etc.)
- Training new employees back office duties
- Meet with vaccine and drug reps
- Assist office manager
Education
Certified Medical Assistant -
San Joaquin Valley College
Rancho Cordova, CA07.2007
Skills
- Store operations
- Pricing
- Store maintenance
- Loss prevention strategies
- Multitasking
- Manage inventory
- Issue refunds
Timeline
Lead Sales Key Holder
Dollar General Store
01.2024 - Current
Sales Associate
Dollar General Store
12.2023 - Current
medical assistant
Work Health Solutions
06.2022 - 05.2023
warehouse/ package handler
FedEx Ground
11.2021 - 05.2022
back office manager and medical assistant
Natomas Family Practice
03.2008 - 05.2018
Certified Medical Assistant -
San Joaquin Valley College
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