Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Amanda Cesar

Miami,United States

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
01.2025 - Current
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Server

Olive Garden
07.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Special Education

University of Central Florida
Orlando, FL
08-2026

Associate of Arts - Psychology

Santa Fe College
Gainesville, FL
08-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safety awareness
  • Relationship building
  • Collaborative learning
  • Foreign language proficiency
  • Special education

Languages

Spanish
Full Professional

Certification

  • RBT - Registered Behavior Technician

Timeline

Server

Texas Roadhouse
01.2025 - Current

Server

Olive Garden
07.2022 - Current

Bachelor of Science - Special Education

University of Central Florida

Associate of Arts - Psychology

Santa Fe College

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Amanda Cesar