Amanda Claiborne
Tampa,FL
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
29
29
years of professional experience
Work History
Sr Analyst-Ops Supt (Retail)
Verizon Wireless
02.2021 - Current
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Validated results and performed quality assurance to assess accuracy of data.
- Optimized core processes to improve business performance and operational agility.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
Sr Manager
Verizon Wireless
09.2003 - 02.2021
- Provided strong leadership to enhance team productivity and morale.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Store Manager
Bath And Body Works, Limited Brands
09.2001 - 09.2003
- Managed inventory control, cash control, and store opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Store Manager
SUBWAY®Restaurants
04.1995 - 08.2001
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
BBA - Business Administration And Management
Strayer University
Washington, DC03.2026
Skills
- Risk Analysis
- Project Management
- Project Planning
- Corrective Action Planning
- Analytical Thinking
- Data Analysis
- Incident Reporting
- Continuous Improvement
- Customer Service
- Active Listening
- Time Management
- Critical Thinking
Timeline
Sr Analyst-Ops Supt (Retail)
Verizon Wireless
02.2021 - Current
Sr Manager
Verizon Wireless
09.2003 - 02.2021
Store Manager
Bath And Body Works, Limited Brands
09.2001 - 09.2003
Store Manager
SUBWAY®Restaurants
04.1995 - 08.2001
BBA - Business Administration And Management
Strayer University