Lynn Ashton
Minneola
Summary
Results-driven Senior Analyst specializing in sales enablement and risk mitigation. Launched new retail locations and improved territory rankings through strategic process design and mentorship. Skilled in operational rigor, quality assurance, client management, and project management, effectively managing multiple priorities in collaborative environments.
Overview
14
14
years of professional experience
Work History
Sr. Analyst - Ops Supt (Retail)
Verizon
01.2013 - Current
- Spearheaded the operational integration and launch of 4 new retail locations during 1H 2026, expanding the district portfolio to 8 high-traffic stores.
- Optimized outbound sales pipelines to overachieve at 110.4% of the Book of Business (BOB) Target Run Rate.
- Orchestrated strategic site relocation for South Beach store, ensuring 100% build plan execution through a week of hands-on leadership focused on 'Fleet Excellence'.
- Championed quality-of-sale initiatives, resulting in region's #1 rank for Priority Upgrades with 40.1% YTD performance.
- Secured the #1 Territory rank for Pull-Thru % (18.3%) and #1 Territory rank for Perks Per Line (0.82) through systematic sales training and enablement.
- Engineered 'White Glove' executive visit readiness for senior leadership (Jerome and Nicole), ensuring all locations presented a 'customer-ready' environment that met elite merchandising and security standards.
- Leveraged digital adoption tools to achieve a strong 85.4% View Together (VT) Transacted rate and executed 139/364 exterior brand refreshes to enhance location visibility.
- Orchestrated a 'High-Ownership' operational model, maintaining 100% P1 SLA compliance and instilling a 'One Team' mindset across the district management tier.
- Facilitated weekly strategic RISK calls with the Director to proactively mitigate loss, resulting in a territory-leading RISK score of 849 and achieving a best-month score of 810.
- Evolved from tactical intervention to structural empowerment, designing repeatable playbooks and formalizing 'best practices' for new managers as a 'Teacher-Leader'.
- Selected as Territory Envoy for the National Time Study project, representing Florida West to provide process insights and influence national operational standards.
- Engineered strategic BBY (Best Buy) initiatives for the Florida West Ops team, representing the territory to ensure brand alignment and operational consistency.
- Developed and delivered specialized OPS training for all district leaders, focusing on scaling strengths and enhancing leadership 'problem-solving muscles.'
Education
Bachelor of Science - Human Environmental Sciences
University of Alabama
TuscaloosaSkills
- Sales Enablement
- Operational Efficiency
- Customer Experience Strategy
- Retail Operations Strategy
- Risk & Shrink Mitigation
- Performance Optimization
- Operational Process Improvement
- Data analysis
- Metric analysis
- Project management
- Operational Rigor
- Executive readiness
- Leadership Development
- Policy enhancements
Awards Recognition
- 2023 ROSA Brand Award, Verizon Brand Winner
- #1 2025 Leaderboard Position, Orlando West District
- #1 Territory Rank – Phone Add Attainment, 107.6%, 1H 2026
Professional Highlights
- Spearheaded the Orlando West District’s ascent to the #1 2025 Leaderboard position, maintaining the top ranking in 4 out of 5 year-to-date checkpoints through rigorous operational discipline.
- Secured the #1 Territory rank for phone growth in 1H 2026, achieving a confirmed 107.6% Phone Add attainment against forecast.
- Recognized as a 'subject matter factor' in Risk and Shrink mitigation, successfully engineering a reduction in District RISK scores to 849 (significantly outperforming the 1000 target).
Timeline
Sr. Analyst - Ops Supt (Retail)
Verizon
01.2013 - Current
Bachelor of Science - Human Environmental Sciences
University of Alabama