AMANDA CONTRERAS
Laveen,AZ
Summary
Accomplished professional with 20+ years in sales, business development, operations, and community engagement in financial services. Recognized for driving business growth, enhancing client relationships, and optimizing operational performance. Delivered results through strategic relationship management and consultative sales, demonstrating a strong commitment to community impact.
Overview
21
21
years of professional experience
Work History
VP Small Business Banker
Comerica
Phoenix, AZ
04.2023 - Current
- Focused financial advisor driving small business growth by managing, retaining, and expanding client relationships.
- Provided personalized, local support to business owners with revenues up to $10 million, delivering tailored solutions in relationship management, business development, and cash flow operations.
VP Banking Center Manager II
Comerica
Scottsdale, AZ
10.2018 - 04.2023
- Lead, coach, and evaluate team performance to drive a high-performing banking center, focusing on proactive sales, client retention, and operational excellence.
- Execute strategic initiatives to grow and deepen client relationships, including management of designated portfolios, while actively sourcing and acquiring new business opportunities.
- Develop and implement daily action plans to ensure alignment with branch goals, strengthen employee development, and foster a culture of engagement and accountability.
- Maintain oversight of branch operations to ensure compliance, efficiency, and consistently exceptional customer experience.
Sales Manager
US Bank N.A
Chicago, IL
12.2014 - 10.2018
- Responsible for driving sales performance, enhancing customer experience, and leading employee development while overseeing branch operations.
- Manage new business development, consumer and commercial lending, and community engagement initiatives.
- Provide daily coaching and directions to staff, leading by example and equipping the team to meet and exceed branch and company goals.
Branch Retail Executive
BBVA Compass
Phoenix, AZ
05.2011 - 10.2014
- Responsible for coaching sales, developing new business and consumer relationships.
- Maintain a exceptional level of customer service while maximizing sales, deposits, loans and working closely with partners with insurance and investment products to provide one bank concept.
Partnership Banker
BBVA Compass
Phoenix, AZ
04.2010 - 05.2011
- Focused on developing and strengthening relationships with existing and prospective business clients within the assigned market.
- Drove business growth by acquiring and retaining customers while delivering deposit, lending, and fee-based solutions.
Branch Assistant Manager
JP Morgan Chase
Phoenix, AZ
05.2005 - 04.2010
- Managed operations, customer service, employee development, and sales.
- Conducted daily huddles and leadership observations to foster team engagement.
- Supported Branch Manager with daily activities and behaviors in the branch.
Education
Harvard Management -
Harvard Management
01-2013
Phoenix College -
Phoenix College
01-2008
Skills
- Excel in team leadership
- Excellent communication skills
- Excellent time management
- Strong interpersonal skills
- Reliable
- Dependable
- Excellent work ethic
Accomplishments
- Board Member Representing Comerica for ACEE, 2023 - Current
- Top Small Business Banker, Q2 2025
- Top Merchant Representative in Comerica, 2024
- Top Small Business Banker, 2024
Timeline
VP Small Business Banker
Comerica
04.2023 - Current
VP Banking Center Manager II
Comerica
10.2018 - 04.2023
Sales Manager
US Bank N.A
12.2014 - 10.2018
Branch Retail Executive
BBVA Compass
05.2011 - 10.2014
Partnership Banker
BBVA Compass
04.2010 - 05.2011
Branch Assistant Manager
JP Morgan Chase
05.2005 - 04.2010
Harvard Management -
Harvard Management
Phoenix College -
Phoenix College