Amanda Cruzado
Westminster,MD
Summary
Highly passionate, motivated, reliable and ambitious cannabis industry professional offering proficiency in customer relations, market knowledge, and dedicated customer service. Brings background experience in production/cultivation and sales with deep foundational understanding, and a professional and respectful demeanor. Looking to seek and maintain a position that offers career-growth and professional challenges.
Overview
9
9
years of professional experience
Work History
Brand Ambassador
Marimed/Kind Therapeutics
10.2023 - Current
- Achieved >100% of assigned goal regarding pop ups, merchandising, touch points and budtender educations from the first month of employment through present day.
- Communicated product information with confidence and educated consumers and dispensary staff about company.
- Increased brand awareness and supported in reaching sales goals through event/field marketing, demonstrations, sales, and brand promotion.
- Negotiated and set sales promotions for upcoming pop ups.
- Developed weekly recap reports to communicate competition trends, product reception, new promotions, and suggestions for improvement.
- Organized and built own schedule and organized events and promos.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
- Generated leads for future business opportunities by collecting and interpreting data in sales reports, in the field, and during promotional events.
Budtender
Verilife
05.2023 - 10.2023
- Answered questions about medicinal/recreational uses and effects and qualities of different strains.
- Sold flower, concentrates, vapes, topicals, edibles and accessories in fast-paced environment - #2 employee in all store retail sales.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Managed register operations and high volume of cash and payment.
- Assisted customers and patients in identifying cannabis medicines and methods of consumption that best fit individual needs based on goals, preferences and medical conditions.
- Built customer loyalty and retention by delivering excellent and compassionate shopping experiences and developing ongoing rapport.
Unionized Stage Hand
Local 19
06.2022 - 06.2023
- Load in and load out for touring bands at Merriweather Post Pavilion, Pier Six Pavilion, and Ram's Head Live in Baltimore, MD.
- Set up and break down technical equipment and musical instruments.
- Specialized in video production, specifically camera operations.
Cultivation Technician
Nor Cal Medicine Man
01.2016 - 01.2017
- Assisted with cultivation in the indoor medical cannabis grow for delivery service company.
- Facilitated harvesting, processing, curing, and packaging.
- Managed trim crews and overall garden operations when head grower was not present.
Owner and Crafter
Mindful Garden Medicinals
01.2015 - 01.2017
- Processed medical whole plant cannabis into topical products and skincare.
- Sold to medical dispensaries in the state of California.
Education
Doctoral Degree - Acupuncture And Chinese Medicine
Maryland University of Integrative Health
Laurel, MDYoga Teacher -
Dhyana Center of Ayurvedic Therapeutics
Sebastopol, CAAssociate of Arts - Cultural Anthropology
George Mason University
Fairfax, VA06.2015
Skills
- Building Customer Rapport and Loyalty
- Sales
- Scheduling and event organization
- Discussing and Educating about Cannabis Use & Benefits
- THC and CBD Science/Product Expertise
- Understanding of Different Extraction/Cultivation Methods
- Regulatory Compliance
- High-Volume Environments
- Excellent Written and Verbal Communication
Timeline
Brand Ambassador
Marimed/Kind Therapeutics
10.2023 - Current
Budtender
Verilife
05.2023 - 10.2023
Unionized Stage Hand
Local 19
06.2022 - 06.2023
Cultivation Technician
Nor Cal Medicine Man
01.2016 - 01.2017
Owner and Crafter
Mindful Garden Medicinals
01.2015 - 01.2017
Doctoral Degree - Acupuncture And Chinese Medicine
Maryland University of Integrative Health
Yoga Teacher -
Dhyana Center of Ayurvedic Therapeutics
Associate of Arts - Cultural Anthropology
George Mason University
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