Amanda Culler
New London,NC
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist
EyeCare Center
2022.10 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Insurance Specialist
The EyeCare Center
2009.01 - 2022.10
- Maintained high standards of customer service by building relationships with clients.
- Processed eligibility and benefits verification and authorization requests.
- Maintained confidentiality of patient finances, records, and health statuses.
- Resolved discrepancies in insurance payments by collaborating with carriers.
Education
Billing And Coding
Martinsburg College
Martinsburg, WVLexington Senior High School
Lexington, NC06.1998
Skills
- Guest Registration
- Patron Engagement
- Claim Handling
- Fee Collection
- Billing Practices
Timeline
Front Desk Receptionist
EyeCare Center
2022.10 - Current
Insurance Specialist
The EyeCare Center
2009.01 - 2022.10
Billing And Coding
Martinsburg College
Lexington Senior High School
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