Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amanda Culler

Amanda Culler

New London,NC

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

15
15
years of professional experience

Work History

Front Desk Receptionist

EyeCare Center
10.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Insurance Specialist

The EyeCare Center
01.2009 - 10.2022
  • Maintained high standards of customer service by building relationships with clients.
  • Processed eligibility and benefits verification and authorization requests.
  • Maintained confidentiality of patient finances, records, and health statuses.
  • Resolved discrepancies in insurance payments by collaborating with carriers.

Education

Billing And Coding

Martinsburg College
Martinsburg, WV

Lexington Senior High School
Lexington, NC
06.1998

Skills

  • Guest Registration
  • Patron Engagement
  • Claim Handling
  • Fee Collection
  • Billing Practices

Timeline

Front Desk Receptionist

EyeCare Center
10.2022 - Current

Insurance Specialist

The EyeCare Center
01.2009 - 10.2022

Billing And Coding

Martinsburg College

Lexington Senior High School

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Amanda Culler