Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Cunningham

Tyler,TX

Summary

Customer service-focused professional with expertise in office administration and Microsoft Office, eager to contribute in a dynamic environment. Authorized to work in the U.S., I bring experience in technology and project management, with a proven ability to improve systems, align solutions with business goals, and drive organizational success.

Overview

13
13
years of professional experience

Work History

Shift Supervisor

KFC
08.2023 - 02.2024
  • Direct ownership of the results of your team and how you can impact the guest experience and the restaurants' success
  • Count inventory
  • Ensure that all Company security procedures are followed throughout the shift, particularly at close to ensure the security of premises, people, stock, equipment, and cash at all times
  • Manage designated shifts ensuring that all KFC policies and procedures are followed.

Housekeeping

Atria Senior Living
08.2023 - 02.2024
  • Keeping facilities and common areas clean and maintained
  • Vacuuming, sweeping, and mopping floors
  • Cleaning up spills with appropriate equipment
  • Notifying managers of necessary repairs
  • Assisting guests when necessary
  • Collecting and disposing of trash
  • Properly cleaning upholstered furniture
  • Responsible forcleaning and reporting any safety hazards to the homeowner or manager in charge.

Assembly Line Worker

Sanderson Farms
02.2024 - Current

Efficiently pack 60 chicken legs per minute and 35 chicken thighs per minute in a fast-paced, high-volume production environment.

Consistently meet or exceed production quotas while maintaining a high level of accuracy and quality control.

Adhere to all safety protocols and cleanliness standards to ensure a safe and hygienic working environment.

Work collaboratively within a team to streamline processes and meet daily production goals.

Warehouse Picker

DW Distribution Inc
11.2022 - 07.2023
  • Experience of using hand-held scanners
  • Good memory to remember where various items have been stored
  • As the work can involve lifting and quite a lot of walking
  • Write down missing products.

Warehouse Package Handler

Elemental
09.2021 - 11.2022
  • Surveillance Cameras Monitoring over 50 different companies
  • Located in different states and cities
  • Arm and unarm companies
  • Paying attention to detail
  • Strong Communication skills & Decision making
  • Take calls from ADT when a alarm is active
  • View cameras of the company make sure there isn’t any break ins decision on disregarding the alarm or sending out a unit
  • Exceptional knowledge of surveillance equipment
  • Secures premises and personnel by patrolling property
  • Call the police for any strange activity on site
  • Write reports each day.

Security Guard/floater

FedEx Ground
10.2020 - 11.2021
  • Loading, unloading and/or sorting of packages utilizing electric pallet jack, including lifting, pushing, pulling, carrying
  • Make sure all packages are properly packed and loaded on delivery truck
  • Lift up to 50 lbs
  • Reports any issues to the warehouse manager.

Level ll

Guard Texas Security
07.2018 - 09.2020
  • Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
  • Answer alarms and investigate disturbances
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
  • Answer telephone calls to take messages, answer questions, and provide information during non- business hours or when switchboard is closed
  • Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering
  • Fire watches.

Customer Service Representative

TTEC
12.2018 - 03.2019
  • Took inbound and outbound calls, provide customers with accurate information while addressing customers concerns
  • Conduct research to provide answers for customers to resolve their issues
  • 100 calls a day

Correspondence Clerk

USAP
11.2015 - 11.2018
  • Manage and process incoming and outgoing correspondence with accuracy and timeliness, ensuring all communications are handled efficiently.
  • Maintain and organize records of correspondence, ensuring easy access and retrieval of important documents.
  • Draft, proofread, and edit letters, emails, and other forms of written communication to maintain professionalism and clarity.
  • Collaborate with team members and departments to prioritize urgent correspondence and streamline communication processes.
  • Ensure all documentation complies with company standards and confidentiality policies.

Cashier/Stocker

Wal-Mart
08.2012 - 03.2015
  • Maintaining exceptional customer service at all times to ensure complete customer satisfaction
  • Cash handling and making correct change as needed
  • Upholding top standards on price match guarantees
  • Ensuring the minimal wait time for our customers is maintained
  • Responsible for QA on products when stocking the shelves for our customers
  • Matching the proper SKU numbers to products to avoid confusion with our customers.

Education

High School Diploma -

Memorial Pathway Academy
Garland, TX
06.2014

Skills

  • Security
  • Inventory
  • Customer Service
  • Surveillance
  • Office administration
  • Healthcare (3 years)
  • Documentation review
  • HIPAA
  • Cash register
  • Communication skills
  • Restaurant experience
  • Microsoft Office
  • Professional certifications

Timeline

Assembly Line Worker

Sanderson Farms
02.2024 - Current

Shift Supervisor

KFC
08.2023 - 02.2024

Housekeeping

Atria Senior Living
08.2023 - 02.2024

Warehouse Picker

DW Distribution Inc
11.2022 - 07.2023

Warehouse Package Handler

Elemental
09.2021 - 11.2022

Security Guard/floater

FedEx Ground
10.2020 - 11.2021

Customer Service Representative

TTEC
12.2018 - 03.2019

Level ll

Guard Texas Security
07.2018 - 09.2020

Correspondence Clerk

USAP
11.2015 - 11.2018

Cashier/Stocker

Wal-Mart
08.2012 - 03.2015

High School Diploma -

Memorial Pathway Academy
Amanda Cunningham