Amanda Cupples
Kerrville,TX
Summary
Proven server with a track record of enhancing guest experiences at Jacks Chophouse through exceptional customer service and efficient point of sale operation. Skilled in guest engagement and team collaboration, consistently ensuring service excellence. Cultivated strong relationships with regulars, contributing to a notable increase in customer satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Jacks Chophouse
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Rails a Cafe at the Depot
09.2022 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
La Playa
01.2020 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Texas A&M Corpus Christi
Corpus Christi, TXSkills
- Exceptional customer service
- Guest engagement
- Menu memorization
- Service prioritization
- Team collaboration
- Supply restocking
- Point of sale operation
- Tableside etiquette
Timeline
Server
Jacks Chophouse
12.2023 - Current
Server
Rails a Cafe at the Depot
09.2022 - 11.2023
Server
La Playa
01.2020 - 08.2022
Texas A&M Corpus Christi