Amanda Curry
Tallahassee ,FL
Summary
Dynamic Assistant Manager at Rockys Convenient Store with a proven track record in enhancing customer satisfaction and team performance. Expert in money handling and staff training, I foster strong relationships and resolve issues efficiently, contributing to a well-organized and thriving store environment. Committed to excellence in customer service and operational success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Rockys Convenient Store
Tallahassee Fl
07.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
GED -
Tallahassee Community College
Tallahassee, FLSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Orientation and training
Timeline
Assistant Manager
Rockys Convenient Store
07.2022 - Current
GED -
Tallahassee Community College