Amanda Darby
Loxley,AL
Summary
Resourceful Office Manager with more than 16 years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
20
20
years of professional experience
Work History
Business Office Clerk
Baldwin County Surgery Center
Fairhope, Alabama
10.2025 - Current
- Managed patient records
- Check in patients and confirm patient information
- Maintained office supplies and ordered necessary materials for daily operations.
- Assisted patients with inquiries regarding billing and appointment procedures.
Office Assistant
DC Lawn
Fairhope, Alabama
11.2024 - 09.2025
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and appointments for team members and clients.
- Assisted with customer inquiries and provides timely responses via phone and email.
- Accounts Receivables
- Assisted in bookkeeping
Administrative Assistant
SMART Buffet Ware
Daphne, AL
08.2022 - 11.2024
- Handled incoming calls and directed callers to appropriate department or employee.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded to customer issues to provide immediate resolution and improve retention.
- Put orders in Quickbooks to get to the warehouse for shipping.
Office Manager
South Ga Pinestraw/5 Cross Transport, Inc.
Alma, GA
05.2006 - 07.2022
- Maintained strict compliance with safety rules for driver protection.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Promoted positive customer service by making sure all drivers delivering on-time shipments and fully resolving issues.
- Hired all company drivers.
- Handled all payroll, excluding writing paychecks.
- Found loads and dispatched all drivers.
- Figured fuel and payroll taxes.
Education
Criminal Justice
South Georgia State College
Douglas, GASkills
- Budgetary Planning
- CRM and Office Management Software
- Staff Training
- Problem Resolution
- Hiring and Training
- Accounts Payable and Receivable
- Customer Relations
- Invoicing and Billing
Timeline
Business Office Clerk
Baldwin County Surgery Center
10.2025 - Current
Office Assistant
DC Lawn
11.2024 - 09.2025
Administrative Assistant
SMART Buffet Ware
08.2022 - 11.2024
Office Manager
South Ga Pinestraw/5 Cross Transport, Inc.
05.2006 - 07.2022
Criminal Justice
South Georgia State College