Amanda Da Silveira Rodrigues
Austin,TX
Summary
Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.
Overview
14
14
years of professional experience
Work History
Administrative Coordinator
TJX Companies
Austin, TX
01.2023 - Current
- Provided administrative support to various departments within the organization.
- Answered phones and routed calls to appropriate personnel.
- Assisted with onboarding of new employees by providing information packets and training materials.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Maintained accurate records of employee attendance, vacation requests, absences.
- Processed invoices from vendors in a timely manner according to company policies.
- Responded to customer inquiries via phone or email in a professional manner.
- Provided assistance during special projects or events as needed.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Maintained comprehensive databases and filing systems, both electronic and paper, to ensure information is organized and easily accessible.
- Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
Internal Auditor
EMgear
Brazil, Distrito Federal
11.2016 - 11.2017
- Developed audit programs and internal control systems to identify areas of risk.
- Conducted interviews with management personnel to assess the effectiveness of internal controls.
- Evaluated existing accounting processes for efficiency, accuracy, and reliability.
- Analyzed business operations and identified opportunities for improvement in internal control systems.
- Documented audit findings in formal reports presented to senior management team.
- Provided recommendations on how to improve internal control environment.
- Prepared presentations summarizing audit results for board meetings.
- Assisted external auditors during annual audits by providing necessary information.
- Maintained a database of all completed audits and their results.
- Researched new developments in auditing standards, regulations, and best practices.
Systems Analyst
EMgear
Brazil, Distrito Federal
07.2013 - 11.2016
- Developed technical documentation such as flowcharts, diagrams, and process maps.
- Analyzed user requirements and implemented system changes to improve efficiency.
- Provided support for end users in troubleshooting system issues.
- Designed, developed, tested, documented, and maintained new applications and software components.
- Collaborated with stakeholders to ensure the successful implementation of systems projects.
- Provided training sessions for end users on how best utilize the company's systems.
- Developed, documented and revised system design procedures and quality standards.
- Developed and managed project plans while providing status updates to management.
Information Security Analyst
Mais Dois X
Brazil, Distrito Federal
05.2013 - 07.2013
- Implemented access control measures to protect information assets.
- Provided guidance and technical support for security related projects.
- Educated users about IT security policies and procedures.
- Supported users with in-person and remote technical assistance.
Commercial Assistant
Z Tecnologia
Brazil, Distrito Federal
03.2011 - 03.2013
- Assisted in the preparation of commercial contracts and agreements, ensuring accuracy and compliance with applicable laws.
- Provided administrative support to sales team members, such as generating reports or managing data entry tasks.
- Conducted market research to identify new business opportunities and trends in the industry.
- Developed promotional materials such as brochures, flyers, presentations. to support marketing efforts.
- Resolved customer complaints in an efficient manner while maintaining positive relationships with clients.
- Participated in trade shows and exhibitions to promote company's products and services.
- Supported sales team by generating leads and preparing sales materials and presentations.
- Facilitated meetings, preparing agendas and documenting key decisions and action items.
Education
MBA - Computer Systems Analysis
IESB
Distrito Federal, Brazil12-2013
Bachelor of Science - Information Technology
UPIS
Distrito Federal, Brazil12-2010
Skills
- Team Collaboration
- Data Analytics
- Audit management
- Multitasking
- Office Administration
- Data Entry
- Technical Documentation
Languages
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Administrative Coordinator
TJX Companies
01.2023 - Current
Internal Auditor
EMgear
11.2016 - 11.2017
Systems Analyst
EMgear
07.2013 - 11.2016
Information Security Analyst
Mais Dois X
05.2013 - 07.2013
Commercial Assistant
Z Tecnologia
03.2011 - 03.2013
MBA - Computer Systems Analysis
IESB
Bachelor of Science - Information Technology
UPIS