Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Amanda DeAugustine

Atco,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude, seeks to maintain a full time position that offers professional challenges utilizing interpersonal skills.

Overview

13
13
years of professional experience

Work History

Server/Bartender

LaCampagnola Restaurant
05.2022 - Current


  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Increased sales significantly by upselling higher-end products to customers.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Realtor

Keller Williams Realty
06.2016 - 06.2024
  • Maintain good communication with client, lender, title company for smooth transactions that are done in timely fashion.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Wrote contracts to outline sales and purchases of properties.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Conducted comprehensive market analysis to identify opportunities for investors.

Customer Service/Order Processing

Room Copenhagen Inc.
04.2021 - 10.2022
  • Compiled information and input into database.
  • Located and corrected data entry errors and reported to management.
  • Collaborated with other departments to enforce data accuracy and enhance productivity.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Server

Library II Restaurant
09.2012 - 09.2021
  • Provide pleasant experience in fine dining establishment
  • Tip pulling environment requires trust and team work
  • Positive attitude to keep staff motivated and customers happy.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.

Billing Coordinator/ Team Leader

Infinite Endodontics
04.2011 - 09.2012
  • New insurance credentialing and maintenance of current contracts.
  • Referred past due payments to collections department
  • Updated documentation, reports, and spreadsheets with financial information
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered
  • Researched and resolved billing discrepancies to enable accurate billing
  • Responded to customer concerns and questions on daily basis
  • Collaborated with customers to resolve disputes
  • Established open and professional relationships with team members to achieve quick resolutions for various issues

Education

Real Estate Associate/ Licensed Realtor -

Weichert Real Estate School
Blackwood, NJ

High School Diploma - undefined

Paul VI High School
Haddonfield, NJ
01.2001

License of Cosmetology - undefined

Empire Beauty School
Blackwood, NJ
01.2003

NHA certification for Billing and Coding Specialist - undefined

PRISM Career Institute
Cherry Hill, NJ
01.2011

Skills

  • Over 20 years of Customer Service Experience
  • Works well independently or in team setting
  • Ability to complete tasks quickly and efficiently
  • Attention to detail and good organizational skills
  • Experienced in Microsoft Word
  • Documentation
  • Business Writing
  • Multi-task efficiently
  • Dedicated team player
  • Hands on learner

References

References available upon request

Additional Information

NJ Real Estate license is active, but currently in referral status.

Timeline

Server/Bartender

LaCampagnola Restaurant
05.2022 - Current

Customer Service/Order Processing

Room Copenhagen Inc.
04.2021 - 10.2022

Realtor

Keller Williams Realty
06.2016 - 06.2024

Server

Library II Restaurant
09.2012 - 09.2021

Billing Coordinator/ Team Leader

Infinite Endodontics
04.2011 - 09.2012

Real Estate Associate/ Licensed Realtor -

Weichert Real Estate School

High School Diploma - undefined

Paul VI High School

License of Cosmetology - undefined

Empire Beauty School

NHA certification for Billing and Coding Specialist - undefined

PRISM Career Institute

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Amanda DeAugustine