Amanda Deckard
Canton,OH
Summary
Dynamic leader and skilled communicator with extensive experience at Ulta Beauty, adept in training and mentoring teams to enhance performance. Excelled in customer assistance, driving sales through expert product knowledge and positive engagements. Proven ability in point of sale operations and boosting credit card sales, significantly contributing to revenue growth and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Lead Cashier
Ulta Beauty
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items, and join reward programs.
Prestige Beauty Advisor
Ulta Beauty
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
Merchandise Manager
Ulta Beauty
12.2023 - Current
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Reviewed customer feedback to identify trends and improve product selection.
- Maintained updated product knowledge to successfully educate and advise customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Coordinated cross-functional teams to execute successful product launches within tight deadlines.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
Education
High School Diploma -
Mount Vernon Senior High Scool
Mt. Vernon, IN05.1997
Skills
- Training and coaching
- Customer assistance
- Training and mentoring
- Point of sale operation
- Drive credit card sales
- Merchandise presentation
- Inventory management
- Retail display setup
- Stockroom organization
Timeline
Merchandise Manager
Ulta Beauty
12.2023 - Current
Lead Cashier
Ulta Beauty
Prestige Beauty Advisor
Ulta Beauty
High School Diploma -
Mount Vernon Senior High Scool
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