Summary
Overview
Work History
Education
Skills
Additional Information
CustomerServiceRepresentative
Amanda Doebler

Amanda Doebler

Vice President-Loan Officer
Breckenridge,Colorado

Summary

Loan Officer with 7-year background in consumer & commercial financing, loan administration, management and customer service. Excellent analytical and communication skills. Goal-oriented multi-tasker with history of excelling as team leader. Over 6 years of achievement of lending goals in residential and commercial real estate loan markets. Vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Loan Officer-Vice President

FirstBank Holding Company
Breckenridge, CO
05.2016 - Current
  • Entered FirstBank Management Trainee Program in May 2016
  • Promoted to Vice President in December 2021
  • Originated, reviewed, processed, closed and administered customer loan proposals
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Maintained friendly and professional customer interactions.
  • Fielded customer complaints and provided solutions
  • Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
  • Attended events, promoting company brand and building rapport with prospects and partners.

Received Top Performer recognition for Mortgage Production company-wide:

  • 2017- #11 out of 350+ Officers, with 43 mortgages closed, $17M in total loans closed.
  • 2018- #16 out of 350+ Officers with 39 mortgages closed and $21M in total loans closed.
  • 2019- #10 out of 350+ Officers with 49 mortgages closed and $24M in total loans closed.
  • 2020- #7 out of 350+ Officers with 58 mortgages closed and $32M in total loans closed.
  • 2021- #8 out of 350+ Officers with 65 mortgages closed and $36.3M in total loans closed.

Teller & New Account Representative

FirstBank Holding Company
Breckenridge, Colorado
09.2014 - 05.2016
  • Superior product knowledge utilized to gain customer trust and develop deep customer relationships.
  • Mitigated risk by identifying potential fraud factors to avoid opening accounts that could lead to financial loss for the bank.
  • Promoted all financial products by maintaining excellent service offering knowledge.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Prepared variety of different written communications, reports and documents.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

Bachelors of Science - Business Administration, Business Management

Colorado State University, Hasan School Of Business
Pueblo, CO
08.2005 - 12.2009

Skills

Excellent verbal and written communication skillsHighly organized and able to multitask in order to accomplish multiple objectivesProfessional demeanor and attentive to detailDriven to provide excellent customer service while assess complex situations and formulating solutionsResourceful and innovative in problem solvingStaff management

Additional Information

Board Member, Finance Committee Member, and HR Committee Member January 2019-Present

Amanda DoeblerVice President-Loan Officer