Amanda Donnell
Americas Car-Mart
Addison,TX
1
Certification
2027
years of professional experience
Detail-oriented Customer Service Advisor with experience in scheduling repairs, ordering parts, and providing prompt updates to customers. Skilled in account management and building strong client relationships at America's Car-Mart. Proven ability to coordinate with repair shops and ensure customer satisfaction in a fast-paced environment.
Work History
Server Trainer
- Trained new servers on menu items and service standards to ensure quality customer experiences.
- Developed training materials that enhanced server knowledge of food safety and sanitation protocols.
- Conducted role-playing scenarios to improve team members' customer interaction skills and efficiency.
- Facilitated ongoing training sessions to refine service techniques and maintain high operational standards.
Customer Service Advisor
4 Years 4 Months- Coordinated repairs at shops, ordered parts, and updated customers promptly to ensure efficient service delivery
Account Representative
1 Year 1 MonthEducation
Medical office management - No
Some collage
Skills
Order Management
Scheduling
Customer Communication
Parts Inventory
Record keeping
CNA
Financial transaction processing
Certification
- CNA
- January 2009 to December 2010
Nursing Licenses
- CNS
- Expires: January 2019
- State: AR
Timeline
Customer Service Advisor
Americas Car-Mart
01.2022 - 05.2026Read More
Account Representative
America's Car-Mart
12.2018 - 01.2020Read More
UACCB
Medical office management from No
Read More
Server Trainer
Tally Ho
Read More